Summary
Overview
Education
Skills
Work History
Languages
Timeline
Maddisyn Hess-Schroeder

Maddisyn Hess-Schroeder

Rockton,IL

Summary

Effective Student committed to learning, developing skills in Organizational Psychology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects, as well as experience in improving procesess. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Education

High School Diploma -

Hononegah Community High School, Rockton, IL
05.2022
  • High Honor Roll
  • Awarded AP Scholar with Distinction
  • Hendrick's Careertek Scholarship Recipient
  • Completed AP courses in World and U.S. History, Government and Politics, Chemistry, Biology, Environmental Science, English Literature and Language and Composition, Micro- and Macroeconomics, and Psychology
  • National Honors Society and Key Club Member
  • President of Gaia Environmental Club

Bachelor of Science - Psychology; Business

Northern Michigan University, Marquette, MI
08.2022 - Current

I am currently a Junior at Northern Michigan University with intentions to graduate in the Fall of 2024. I have taken a variety of coursework including, but not limited to, Social, Developmental, and Cognitive Psychology, Organizational Behavior, Accounting, Research Methods, and Statistics. I am also a member of the schools A.C.O.R.N Social Psychology Research Lab, and a teacher's assistant in a Research Methods in Psychology Class.

Skills

  • Active Listening
  • Verbal and Written Communication
  • Creative Problem Solving
  • Competency as a Leader
  • Time Management
  • Thorough, Analytical Decision Making
  • Adaptability
  • Purposeful Work Ethic
  • Capacity to Quickly Acquire and Retain Knowledge
  • Research and Data Analysis
  • Customer Service
  • Payment Collection
  • Trained in Point-of-Sale Systems
  • Computer Proficiency

Work History

PC Technician

Northern Michigan University Technology Support
Marquette, MI
01.2022 - Current
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Maintained compliance with regulatory standards and safety requirements.
  • Tracked and recorded parts and labor costs related to each service call.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Mentored junior technicians in maintenance, repair and reporting duties.

Cashier

Blain's Farm & Fleet
Rockton, IL
02.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, join reward programs, and apply for the store's credit card.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Trained new team members on POS system operation, customer service strategies and sales goals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned sales floor positions and provided backup at key times.

Culinary Staff Member

Six Flags Hurricane Harbor
Rockford, IL
07.2020 - 09.2020
  • Maintained composure and work quality while under stress.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained high personal grooming standards and uniform presentation.
  • Adhered to procedures in preparing food items.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Crew Member

Culver's Restaurant
Roscoe, IL
05.2019 - 10.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Languages

English
French

Timeline

Northern Michigan University - Bachelor of Science, Psychology; Business
08.2022 - Current
PC Technician - Northern Michigan University Technology Support
01.2022 - Current
Cashier - Blain's Farm & Fleet
02.2021 - Current
Culinary Staff Member - Six Flags Hurricane Harbor
07.2020 - 09.2020
Crew Member - Culver's Restaurant
05.2019 - 10.2019
Hononegah Community High School - High School Diploma,

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Maddisyn Hess-Schroeder