Zoie Walter
Woodhaven,MI
Summary
I am highly interested in the Phlebotomist position at the University of Michigan because of my passion for providing quality patient care and my strong background in phlebotomy. I am drawn to U of M’s commitment to improving health through patient care, education, and research, and I am eager to contribute to this mission. With my attention to detail, dedication to patient comfort, and experience in clinical settings, I am excited about the opportunity to support U of M’s healthcare team and help deliver exceptional care to the community.
Overview
8
8
years of professional experience
Work History
Salon Coordinator
All Paw Spa
02.2024 - Current
- Oversees daily salon operations, ensuring efficient task completion and high-quality grooming services.
- Greets clients, schedules appointments, answers phone inquiries, and manages the appointment calendar.
- Delegate tasks to grooming staff, ensuring adherence to grooming standards, safety protocols, and timelines.
- Manage inventory of grooming supplies, maintaining stock levels, and ensuring equipment is in working order.
- Handle client check-ins/outs, process payments, address concerns, and resolve complaints to ensure client satisfaction.
Veterinay Technician
Woodhaven Animal Hosptital
03.2017 - 04.2024
- Performed accurate and efficient phlebotomy procedures on feline and canine patients, ensuring proper sample collection, handling, and patient comfort in a veterinary clinical setting.
- Conducted laboratory diagnostic tests, including blood work, urinalysis, and cytology, ensuring accurate results for the diagnosis and treatment of veterinary patients while maintaining quality control and proper specimen handling.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Triaged incoming patients to determine treatment needs and urgency of care.
Education
Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Southfield, MI03-2025
High School Diploma -
Calvary Christian Academy
Rockwood, MI05-2017
Skills
- Phlebotomy and Blood Collection
- Patient confidentiality
- Collaborative team player
- Excellent attention to detail
- Excellent customer service skills
- Multitasking
Timeline
Salon Coordinator
All Paw Spa
02.2024 - Current
Veterinay Technician
Woodhaven Animal Hosptital
03.2017 - 04.2024
Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Calvary Christian Academy
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