Maddy Donato
Burr Ridge,Illinois
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
Work History
Receptionist / MOD
Water Kohler Spa
12.2021 - Current
- Maintained efficient management of technicians scheduling, as well as appointment bookings and client databases.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Responsible for consistent amenity restock throughout the day, signing off on USPS packages and distributing throughout the facility.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported company correspondence by drafting and distributing memos and emails.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Cook
Butterfield Country Club
05.2023 - 09.2023
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Adjusted recipes based on ingredient availability or customer request.
- Collaborated with management team to develop new menu items.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Bachelors in Business Administration -
Elmhurst University
Elmhurst, ILAssociates in Arts -
College of Dupage
Glen Ellyn, ILSkills
- APA format
- MLA format
- Excel
- MS Office: Word
- POS systems
- Scheduling
- Video editing systems
- Sales
- Customer service
- Event planning
- Budgeting
Honorsandawards
- Honors Student
- Phi Theta Kappa Member
Timeline
Cook
Butterfield Country Club
05.2023 - 09.2023
Receptionist / MOD
Water Kohler Spa
12.2021 - Current
Associates in Arts -
College of Dupage
Bachelors in Business Administration -
Elmhurst University
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