Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maddy Butler

Athens,GA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, problem-solving and organization.

Overview

2
2
years of professional experience

Work History

Community Service Assistant

UGA Housing
08.2021 - 05.2022
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.
  • Maintained accuracy in mail distribution with careful attention to detail, ensuring all recipients received correct correspondence.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Collaborated with campus security to maintain a safe living environment for all residents.
  • Managed emergency situations with a calm demeanor and appropriate response.

Culver's Team Member

Culver's Restaurant
05.2023 - 08.2023
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Transitioned seamlessly from front of house to back of house throughout each shift to increase productivity in areas where help was needed.

Student Chaperone

CAES Office Of Diversity And Inclusive Excellence
05.2022 - 07.2022
  • Chaperone for around 20 minors aged 16-18 while they completed a six-week program and resided in a UGA dorm.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Adapted quickly to unexpected situations.

Education

Bachelor of Science - Biological Science

University of Georgia
Athens, GA
12.2025

Skills

  • Customer Service
  • Complaint Resolution
  • Equipment Operation
  • Clear Communication
  • Problem-Solving
  • Interpersonal Skills
  • Problem Solving
  • Telephone Etiquette
  • Professionalism
  • Able to communicate in American Sign Language

Languages

American Sign Language
Professional Working

Timeline

Culver's Team Member

Culver's Restaurant
05.2023 - 08.2023

Student Chaperone

CAES Office Of Diversity And Inclusive Excellence
05.2022 - 07.2022

Community Service Assistant

UGA Housing
08.2021 - 05.2022

Bachelor of Science - Biological Science

University of Georgia

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Maddy Butler