Maddy Tam
Sales Advisor
FEDERAL WAY WASHINGTON 98003,WA
Summary
Dynamic Sales Advisor with a proven track record at CDS, enhancing customer satisfaction through expert product demonstrations and upselling strategies. Leveraged strong customer service skills to resolve issues swiftly, contributing to a collaborative team environment that consistently met sales goals. Experienced in trademark law as a paralegal, ensuring compliance and best practices.
Overview
2
2
Languages
Work History
Sales Advisor
CDS in Federal Way Washington
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Trademark Paralegal
Law Offices of Ryan Swanson
- Contributed to the successful prosecution of trademark infringement cases by providing thorough research and analysis of relevant case law, statutes, and regulations.
- Conducted comprehensive trademark searches to identify potential conflicts and minimize infringement risks.
- Developed strong relationships with foreign associates to facilitate efficient handling of international trademark filings and disputes.
- Actively participated in the development of new firm policies and procedures related to intellectual property matters, ensuring best practices were followed consistently across all client engagements.
Education
Paralegal Certificate - Legal
University of Puget Sound Tacoma Washington
Tacoma, WASummer Course- Hotel Management - Hospitality
Cornell University
Ithaca, NYSkills
Product demonstrations
Upselling strategies
Customer service experience
Sales experience
Sales background
Timeline
Sales Advisor
CDS in Federal Way Washington
Trademark Paralegal
Law Offices of Ryan Swanson
Paralegal Certificate - Legal
University of Puget Sound Tacoma Washington
Summer Course- Hotel Management - Hospitality
Cornell University