Maddy Tam
Sales Advisor
FEDERAL WAY WASHINGTON 98003,WA
Summary
Dynamic Sales Advisor with a proven track record at CDS, enhancing customer satisfaction through expert product demonstrations and upselling strategies. Leveraged strong customer service skills to resolve issues swiftly, contributing to a collaborative team environment that consistently met sales goals. Experienced in trademark law as a paralegal, ensuring compliance and best practices.
Overview
2
2
Languages
Work History
Sales Advisor
CDS in Federal Way Washington
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Trademark Paralegal
Law Offices of Ryan Swanson
- Contributed to the successful prosecution of trademark infringement cases by providing thorough research and analysis of relevant case law, statutes, and regulations.
- Conducted comprehensive trademark searches to identify potential conflicts and minimize infringement risks.
- Developed strong relationships with foreign associates to facilitate efficient handling of international trademark filings and disputes.
- Actively participated in the development of new firm policies and procedures related to intellectual property matters, ensuring best practices were followed consistently across all client engagements.
Education
Paralegal Certificate - Legal
University of Puget Sound Tacoma Washington
Tacoma, WASummer Course- Hotel Management - Hospitality
Cornell University
Ithaca, NYSkills
Product demonstrations
Timeline
Sales Advisor
CDS in Federal Way Washington
Trademark Paralegal
Law Offices of Ryan Swanson
Paralegal Certificate - Legal
University of Puget Sound Tacoma Washington
Summer Course- Hotel Management - Hospitality
Cornell University
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