Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager
Devin J. Feser

Devin J. Feser

Round Rock,United States

Summary

Hardworking and enthusiastic high school graduate actively pursuing a career in sales. Demonstrated ability to establish and maintain excellent communication with customers through experience at Leslie's Pool Supply and Best Buy. Equipped with skills to thrive in a fast-paced environment from time at Typhoon Texas. Obtained a diploma and received awards for academic achievements, including 5.0 GPA awards.

Overview

2
2
years of professional experience

Work History

Sales Advisor

Best Buy
08.2023 - Current


  • Utilized upselling techniques to promote additional products and increase sales
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended and lead monthly sales meetings and quarterly sales trainings.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Trained over 40 new employees on the sales floor.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Promoted twice throughout a year period

Sales Associate

Leslie's Pool Supply
06.2023 - 08.2023
  • Collaborated with team members to efficiently manage the flow of customers, quickly assist customers, and maintaining customer satisfaction
  • Responsible for maintaining cleanliness and organization of the store, including restocking supplies and sanitizing surfaces
  • Developed strong multitasking abilities by efficiently managing multiple tasks, such as taking orders and processing payments
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Front Gate Team Member

Typhoon Texas
05.2022 - 08.2022
  • Provided exceptional customer service by providing customers with information and promptly addressing customer inquiries or concerns
  • Responsible for selling tickets, fast passes, cabanas, and souvenir cups
  • Handled cash as a cashier
  • Often left to manage myself and other guests
  • Created and held long-lasting relationships with guests
  • Successfully built repertoire with guests
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma - Business

Cedar Ridge High School
Round Rock, Tx
01.2024

Skills

  • Product Knowledge
  • Relationship Building
  • Product Demonstrations
  • Sales Strategies
  • Critical Thinking
  • Problem Solving
  • Clear Communication
  • Effective Time Management
  • Leadership
  • Adaptability
  • Upselling strategies
  • Promotional expertise
  • Closing deals
  • Sales background
  • Product demonstrations
  • Building rapport
  • Objection handling
  • Sales training
  • Customer service experience

Accomplishments

  • Certificate of Achievement, 11/01/24, Best Buy, led the store in appliances and home theater in October
  • Achievement, 10/26/24, Best Buy, surpassed $1 Million in total revenue.
  • Certificate of Achievement, 10/01/24, Best Buy, led the store in home theater in September
  • Certificate of Achievement, 9/01/24, Best Buy, led the store in computing and home theater in August
  • Certificate of Achievement, 7/01/24, Best Buy, led the store in computing in June
  • Certificate of Achievement, 5/01/24, Best Buy, led the store in paid memberships and overall sales performance in April
  • Certificate of Achievement, 4/01/24, Best Buy, led the store in paid memberships and home theater in March
  • Certificate of Achievement, 3/01/24, Best Buy, led the store in total revenue, total memberships, credit card applications, and computing in February
  • Certificate of Achievement, 12/01/23, Citi Bank and Best Buy, Led the store in credit card application volume and efficiency with 13 applications in November.
  • Certificate of Academic Achievement, 05/01/23, Cedar Ridge High School, Maintained a GPA above a 5.0 throughout the 2022-2023 school year.
  • Certificate of Academic Achievement, 05/01/22, Cedar Ridge High School, Maintained a GPA above a 5.0 throughout the 2021-2022 school year.

Timeline

Sales Advisor

Best Buy
08.2023 - Current

Sales Associate

Leslie's Pool Supply
06.2023 - 08.2023

Front Gate Team Member

Typhoon Texas
05.2022 - 08.2022

High School Diploma - Business

Cedar Ridge High School
Devin J. Feser