Katalyna Hogge
Round Rock,United States
Summary
Hello! I am a self-movated esthetician student with experience in providing customer relations that require enthusiasm, tact, and a strong work ethic. Eager to work in a position that involves daily interaction with customers, and will prepare me for a career in the ethics field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Receptionist
Hand And Stone
03.2025 - Current
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
Sales Associate
Little Words Project
08.2024 - Current
- Operate cash register for cash, check, and credit cards transactions with 100% accuracy
- Attentive floor worker including organizing and restocking
- Resolve all customer complaints in a professional manner in accordance with company policies while prioritizing customer satisfaction
Server
Mandolas Catering
09.2023 - 06.2024
- Basic customer service
- Serve large amounts of food at events
- Curated all necessary supplies and utensils for each event and communicated with catering staff members and guests
Game Room Attendant
Spare Time
03.2023 - 08.2023
- Operated register for credit card transactions with 100% accuracy
- Professionally resolved all customer complaints under company policies while prioritizing customer satisfaction
- Restocked toys and appliances
- Gave great customer service
- Closed area down with accuracy and in a timely manner
Education
Esthetician Certification - Esthetics
Ann Webb Skin Institute
Austin, TX06.2025
Bachelor Of Visual Arts - Dance
Texas State University
San Marcos, TX06.2024
High School Diploma - Visual and Performing Arts
Cedar Ridge High School
Round Rock, Texas05.2023
Skills
- Customer Service
- Communication
- Hard Working
- Leadership
- Willingness to Learn
- Negotiation
- Reading
- Cosmetology
Certification
- Food Handlers, 03/01/23, Learn 2 Serve
- CPR Certified, 05/01/21, Red Cross
- Laser Hair Removal Apprentice, 01/23/25, Ann Webb Skin Institute
Hobbies and Interests
- Reading
- Cosmetology
- Dancing
- Drawing
- Music
Timeline
Spa Receptionist
Hand And Stone
03.2025 - Current
Sales Associate
Little Words Project
08.2024 - Current
Server
Mandolas Catering
09.2023 - 06.2024
Game Room Attendant
Spare Time
03.2023 - 08.2023
High School Diploma - Visual and Performing Arts
Cedar Ridge High School
Esthetician Certification - Esthetics
Ann Webb Skin Institute
Bachelor Of Visual Arts - Dance
Texas State University
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