Maira Khan
Chantilly,VA
Summary
Detail-oriented professional with extensive experience in customer service and patient management. Proficient in clinical documentation and appointment scheduling, leading to enhanced operational efficiency. Demonstrated ability to improve patient experiences in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spa Receptionist
Spa World
Centreville, Virginia
07.2025 - 11.2025
- Coordinated appointment scheduling using spa management software to optimize client flow.
- Greeted clients warmly and provided information about spa services.
- Educated clients on spa services, packages, and promotions to enhance their experience.
Medical Receptionist
VCM Family Medicine
Aldie, Virginia
06.2025 - 08.2025
- Managed incoming calls, directing inquiries to appropriate staff to ensure timely responses.
- Facilitated communication between patients and healthcare providers to enhance patient experience.
- Verified insurance eligibility and processed patient information promptly.
Front Desk Receptionist
Inova Health
Lansdowne, VA, Virginia
08.2023 - 05.2024
- Greeted customers warmly and made them feel welcome.
- Managed incoming calls, directing them to appropriate departments to ensure efficient communication.
- Maintained cleanliness and organization of front desk area to create welcoming environment for visitors.
Gift Shop Associate
Inova Health
Alexandria, Virginia
06.2023 - 08.2023
- Guided customers in selecting gifts and products during peak hours, enhancing shopping experience.
- Organized displays to improve product visibility and attract customer interest.
- Accurately processed transactions using point-of-sale systems, ensuring efficient checkout.
Education
Bachelor of Science - Neuroscience
George Washington University
Washington, DC05-2028
High School Diploma -
Lightridge High School
Aldie, VA05-2024
Skills
- Medical research and terminology
- Patient management and communication
- Customer service and front desk management
- Patient communication
- Appointment scheduling
- Customer service
- Clinical documentation
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Spanish
Full Professional
Certification
The American Heart Association (AHA) Basic Life Support (BLS) certification ; 2025
Accomplishments
US Public Health Award in Dermatology ; 2024
Timeline
Spa Receptionist
Spa World
07.2025 - 11.2025
Medical Receptionist
VCM Family Medicine
06.2025 - 08.2025
Front Desk Receptionist
Inova Health
08.2023 - 05.2024
Gift Shop Associate
Inova Health
06.2023 - 08.2023
Bachelor of Science - Neuroscience
George Washington University
High School Diploma -
Lightridge High School