Summary
Overview
Work History
Skills
Timeline
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Steven Ingram

Summerville,SC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Autotech Level 2 Lead

Best Buy
03.2022 - Current
  • Install complex car electronics including hardwired remote starts, advanced speakers and advanced in-dash units, as well as basic installations in all makes and models of vehicles.
  • Perform work on vehicles of all makes and models and communicate any compatibility issues prior to installation with customers.
  • Interpret OE and non OE wiring schematics in all areas of vehicles for troubleshooting factory and aftermarket electronic systems.
  • Managed warranty claims, ensuring timely resolution and customer satisfaction, answer phone calls, schedule appointments, manage inventory and and reorder stocked parts, tools and supplies to support daily operation.
  • Train and lead new shop hires on safety standards, basic and advance installations and ensure they have the knowledge to pass all mandated certification requirements.
  • Provide hands on demonstration of newly installed equipment.

Production Team Lead

Stark Truss Company, Inc.
08.2020 - 03.2022
  • Monitor production workflow process assisting on assembly lines in different areas of production as needed.
  • Implemented process improvements that enhanced workflow efficiency across production lines.
  • Led daily production activities, ensuring adherence to safety standards and operational protocols.
  • Knowledge and expertise in the use of various computer programs to run saw machinery and tools.
  • Unpack and pack trusses, load bundles on to trucks and move supplies to designated work areas using fork lift.
  • Maintain a fork lift certification through Stark Truss Ensuring proper safety and lifting procedures are followed.
  • work in a fast pace repetitious work environment with little or no supervision. Proven track recording of meeting and exceeding daily production goals.

Construction Management Specialist

Independent Contractor
10.2017 - 08.2020
  • Experienced in multiple types of home repair, maintenance and remodeling. Daily use of construction skills and ability to effectively communicate with others to ensure all customer requirements are met at specific deadlines.
  • Termite damage and pest repair.
  • Bathroom and Kitchen Upgrades and Remodels
  • Painting Interior and Exterior
  • Drywall installation and Repair, Patching and Caulking
  • Flooring Repair and Installation
  • Crawl space repair, vapor barriers.

Production Team Lead

Stark Truss Company, Inc.
05.2014 - 10.2017
  • Monitor production workflow process assisting on assembly lines in different areas of production as needed.
  • Implemented process improvements that enhanced workflow efficiency across production lines.
  • Led daily production activities, ensuring adherence to safety standards and operational protocols.
  • Knowledge and expertise in the use of various computer programs to run saw machinery and tools.
  • Unpack and pack trusses, load bundles on to trucks and move supplies to designated work areas using fork lift.
  • Maintain a fork lift certification through Stark Truss Ensuring proper safety and lifting procedures are followed.
  • work in a fast pace repetitious work environment with little or no supervision. Proven track recording of meeting and exceeding daily production goals.

Assistant Store Manager

Jiffy Lube Southeast
04.2013 - 05.2014
  • Worked hands-on in the daily operations of an auto shop. Trained and directed employees in all areas of operations, as well as back office responsibilities such as reconciliation, bank deposits, and inventory. Investigated and resolved customer complaints to company standards. Performed state specific inspections on vehicles while adhering to all federal and company rules and regulations.

Skills

  • Blueprints, OE non OE schematic interpretation
  • Electronic systems, wire management
  • Custom hardwires and harness assembly
  • Goal-oriented training and coaching
  • Prioritization and scheduling
  • Project oversight in construction
  • Proficient in operating forklifts
  • Use of power tools, air tools, multimeters, saws, oscilloscopes, hand tools
  • Teamwork and collaboration
  • Problem-solving, and multitasking
  • Attention to detail

Timeline

Autotech Level 2 Lead

Best Buy
03.2022 - Current

Production Team Lead

Stark Truss Company, Inc.
08.2020 - 03.2022

Construction Management Specialist

Independent Contractor
10.2017 - 08.2020

Production Team Lead

Stark Truss Company, Inc.
05.2014 - 10.2017

Assistant Store Manager

Jiffy Lube Southeast
04.2013 - 05.2014