Maddyn Whitaker
US
Summary
Dynamic leader and communicator with a proven track record at Troubadour Golf and Field Club, delivering exceptional customer service and enhancing guest experiences. Skilled in adaptive strategies and collaborative efforts, significantly improving customer satisfaction. Demonstrates innovative problem-solving and a passionate commitment to excellence, ensuring operational success and team synergy.
Overview
7
7
years of professional experience
Work History
Head Food Runner
Troubadour Golf and Field Club
08.2023 - Current
- Greeted customers and provided outstanding customer service.
- Established rapport with customers by providing friendly and attentive service.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Proved successful working within tight deadlines and a fast-paced environment.
Front of House Server & Kitchen's Assistant
The Sweet Shoppe Of The South
03.2019 - 06.2022
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
General Restocking
Community Outreach Thrift Store
09.2017 - 10.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
Education
High School Diploma -
Fred J. Page High School
Franklin, TN05.2025
Skills
- Leadership
- Communication
- Adaptive
- Punctual
- Passionate
- Innovative
- Skilled at deescalation
- Collaborative
- Respectful
Timeline
Head Food Runner
Troubadour Golf and Field Club
08.2023 - Current
Front of House Server & Kitchen's Assistant
The Sweet Shoppe Of The South
03.2019 - 06.2022
General Restocking
Community Outreach Thrift Store
09.2017 - 10.2018
High School Diploma -
Fred J. Page High School
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