Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madel Moore

Arlington,TN

Summary

Detail-oriented professional with strong skills in customer relations, data entry, and task prioritization. Proven ability to enhance team performance through effective communication and collaboration.

Overview

1
1
Language
23
23
years of professional experience

Work History

Histology

Quest Diagnostics
Memphis, Tennessee
05.2020 - Current
  • Embed the human tissue to process and send to the doctor to diagnose if the patient has cancer.
  • Verified record accuracy by checking computer system against paperwork..
  • Scanned cassettes with patient names to ensure proper documentation.

Entered patient information into system for accurate record-keeping.

  • Enter QA Tracker to the system for the problem cases.
  • match with the paperwork and piece count of tissue.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.

Store Supervisor

Bigleap Inc.
Manila, Philippines
05.2010 - 10.2013
  • Supervised daily store operations and ensured compliance with company policies.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Directed and supervised staff performance.
  • Managed inventory levels and organized stockroom for efficient access.
  • Monitored stock levels and identified ordering needs.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Tracked orders from vendors to ensure timely arrival of goods.
  • Maintained updated records on product deliveries, returns, damages.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.

Sales Representative

Bigleap Inc.
Manila, Philippines
03.2008 - 02.2010

. Negotiated contracts to secure favorable terms for both parties.

Developed strong relationships with clients to understand their needs.

. Set up meetings with potential clients and listened to their wishes and concerns.

  • Promoted consignment products to increase sales opportunities.

. Provided product knowledge and support during sales presentations.

Processed and collected monthly checks from clients for services rendered.

Performed weekly inventory to ensure product availability and organization.

. Encode products before delivery, including the tag price.

Cashier

Bigleap Inc.
Manila, Philippines
01.2006 - 08.2008
  • Processed customer transactions efficiently and accurately.
  • Collected payments and provided accurate change.
  • Managed cash register and balanced cash drawer daily.
  • Handled returns and exchanges according to store policy.
  • Assisted customers with product inquiries and store navigation.
  • Assisted customers in locating products and provided tailored advice to support informed purchasing decisions.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Designed promotional displays to engage customers and strategically arranged merchandise to drive sales.

Sales lady

Bigleap Inc.
Manila, Philippines
06.2003 - 11.2006
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Engaged customers immediately upon entry to enhance their shopping experience.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Collaborated with team members to enhance customer service experience.
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Maintained store appearance by organizing merchandise and displays.
  • Assisted in inventory management through stock replenishment and audits.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Education

Some College (No Degree) - Bachelor of Education

Biliran Province State University
Philippines

Skills

  • Record management
  • Customer relationship management
  • Detail-oriented
  • Time management
  • Task prioritization
  • Organizational skills
  • Verbal communication
  • Customer relations

Languages

English
Professional

Timeline

Histology

Quest Diagnostics
05.2020 - Current

Store Supervisor

Bigleap Inc.
05.2010 - 10.2013

Sales Representative

Bigleap Inc.
03.2008 - 02.2010

Cashier

Bigleap Inc.
01.2006 - 08.2008

Sales lady

Bigleap Inc.
06.2003 - 11.2006

Some College (No Degree) - Bachelor of Education

Biliran Province State University
Madel Moore