Madelaine Vogel
New Orleans,LA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
05.2022 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Hostess
Juans Flying Burrito
06.2021 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Illustration
Ringling College of Art And Design
Sarasota, FL05.2026
Skills
- Origination Knowledge
- Inventory Management
- Employee Performance Evaluations
- Adaptable and Flexible
- Available Weekends
- Coffee Machinery
- Counter Sanitization
- Beverage Preparation
- Hospitality and Accommodation
- Adaptive and Creative
Timeline
Barista
Starbucks
05.2022 - 08.2022
Hostess
Juans Flying Burrito
06.2021 - 07.2022
Bachelor of Arts - Illustration
Ringling College of Art And Design