Summary
Overview
Work History
Education
Skills
Timeline
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Madelaine Wasylciw

Mississauga,Ontario

Summary

Dynamic and results-oriented professional with a proven track record at Starbucks, adept in customer assistance and effective team contribution. Excelled in leadership roles, notably enhancing resident participation at Alfred University. Skilled in public speaking and case management, consistently prioritizing safety and satisfaction.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Alfred, NY
03.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Memorized official and off-menu coffee and tea preparations.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Resident Assistant

Alfred University
Alfred , New York
08.2023 - Current
  • Participated in regular staff meetings with Resident Director.
  • Implemented strategies to increase resident participation in hall events and activities.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Communicated with staff to resolve problems with individual students.
  • Planned fun activities throughout the semester such as holiday celebrations or themed nights.
  • Provided guidance to first year students transitioning into college life.

Host

Chucks Roadhouse
Mississauga, Ontario
06.2022 - 08.2023
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Assisted staff by serving food and beverages or bussing tables.

Education

Bachelor of Arts - Criminal Justice

Alfred University
Alfred, NY

Skills

  • Leadership Experience in Academic Settings
  • Customer Assistance
  • Public speaking
  • Case management
  • Effective Team Contributor

Timeline

Barista

Starbucks
03.2024 - Current

Resident Assistant

Alfred University
08.2023 - Current

Host

Chucks Roadhouse
06.2022 - 08.2023

Bachelor of Arts - Criminal Justice

Alfred University

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Madelaine Wasylciw