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As an Accounting Technician position; I gain 16 years of experience with Navajo Parks & Recreation Department in financial management for Administration and also serve seven(7) Tribal Parks. I can say I am reliable, able to work independently, dedicated, proficient in all aspect of office setting with good customer service. I’ve mentored new employees, field staff and even Park Managers of finance procedures. Knowledge in reviewing budget allocations, reconcile expenditures and process procurement requests; the process of contracts and payment. Knowledgeable of Finance Manual, Procurement Policy, CCER Policy and Guidelines, certified in procurement and JD Edwards-Oracle. Skills: Knowledge use of personal computer, word, excel. Familiar with basic principles and concepts of accounting with well-established work environment. Ability to research and analyze data. Familiar with Navajo Nation Procurement/ Accounting Policies. Chart of Accounts/object codes and Level of Detail, certified in FMIS 6B processing of purchase orders, OR’s, receiving record. Certified in CCER-operation cardholder. Knowledgeable of sub-accounts for accurate data entry and JV accounts as needed. Maintain financial recordkeeping, office equipment inventory and disposition as needed. Delegated as Department Operation Purchase Cardholder; Office Manager, supervise (4) individuals; complete their performance rating. And supervise on short term (5) temporary construction crew. Provide training and assignments.
Equipped with strong problem-solving abilities, willingness to learn more and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate with strong organizational skills eager to secure above entry level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I am an advocate for providing exceptional, customer services, and integrity for the community and/or company for which I work for, while keeping in accordance with the company’s’ policies and/or procedures. Forward-thinking Operations Specialist bringing 20 years of expertise in Banking and Operations sector of business. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Micro Software, Excel, Windows, Salesforce, Host, Nautilus, Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Mid-level position in Banking Operations. Ready to help team achieve company goals.

Guest Services professional with background in delivering exceptional customer experiences in hospitality environments. Skilled in problem-solving, conflict resolution, and maintaining customer satisfaction. Known for strong team collaboration, adaptability, and consistently achieving results. Reliable, flexible, and focused on enhancing guest services and operational efficiency.


  Highly personable Customer Service/Administration Professional with over Thirty Five (35) years of experience in account management, claims and sales processing, and call-centre operations within the finance and insurance industries.
  Talent for identifying customer needs and presenting appropriate company product and service offerings.
  Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
  Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
  Expertise in resolving escalated customer service issues.
  Secured numerous company achievement awards for delivery of exceptional customer service.

Successful Customer Service Professional with 35 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Tactful Claims Specialist with expertise in settlement preparation, claims processing and appeal filing. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success. Friendly insurance professional experienced in investigating and processing insurance claims. Hardworking and communicative individual excels at interpreting policies and negotiating payment solutions. Recognized for providing optimum service to policyholders and quickly identifying fraudulent claims.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Madeleine Barranco

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Coachella Valley High School

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