Madeleine Canlapan
Granada Hills,CA
Summary
Surgical Technology student seeking clinical externship. Highly organized, dependable, and possessing a strong work ethic. Demonstrated ability to thrive in high-stress environments while maintaining a positive attitude. Consistently ready to assist colleagues and take on additional responsibilities to support the team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
VETERINARY ASSISTANT AND RECEPTIONIST
Lake Balboa Veterinary Care
08.2023 - Current
- Maintain list of tasks and engage in productive work during slow periods
- Administered vaccines and medications to patients in accordance with veterinarian treatment plans and created documentation on reactions and symptoms
- Gathered urine, stool, and specimens, performed laboratory testing on samples, and delivered findings to veterinarian to support treatment identification
- Diagnostic tests: Perform X-rays and other diagnostic tests
- Maintained medical and laboratory equipment, sanitized and organized operating rooms, and ensured compliance with OSHA safety regulations
- Inserting catheters
- Patient follow up phone calls
- Filling prescriptions
- Maintaining hospital cleanliness
VETERINARY ASSISTANT/KENNEL ASSISTANT TRAINER
Mcgrath Veterinary Center
09.2019 - 09.2023
- Administered vaccines and medications to patients in accordance with veterinarian treatment plans and created documentation on reactions and symptoms
- Gathered urine, stool, and specimens, performed laboratory testing on samples, and delivered findings to veterinarian to support treatment identification
- Maintained medical and laboratory equipment, sanitized and organized operating rooms, and ensured compliance with OSHA safety regulations
- Assist veterinarians during surgical procedures, including neutering, wound care, anesthesia administration, and post-surgical monitoring
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Filling prescriptions
VETERINARY TECHNICIAN
Holistic Veterinary Center
08.2018 - 12.2019
- Competent and experienced with animal restraint
- Obtaining diagnostic samples, patient care, customer care
- Obtaining subjective histories and fulfilling diagnostic orders and treatments
- Assisting patients undergoing through underwater treadmill, acupuncture, ozone therapy and cold laser treatments
- Assisting front desk with phone calls and payments when necessary.
RECEPTIONIST
Northridge Veterinary Center
08.2017 - 08.2018
- Handle guest questions, concerns, calls
- Complete guests check in or out
- Resolve past due account issues
- Handle and care for dogs up to 70 or more pounds.
RECEPTIONIST
K9 Loft
04.2017 - 08.2017
- Handle guest questions, concerns, calls, and solve any disputes
- Complete guests check in or out
- Resolve past due account issues
- Handle and care for dogs up to 70 or more pounds.
ASSISTANT MANAGER
FUNCTION 5 FITNESS
04.2016 - 04.2017
- Greeted all clients and trainers
- Resolve client issues
- Handle candle and credit cards per proper protocol
- Ensured workout studio was up to industry cleanliness levels.
LOAN UNDERWRITER
WILSHIRE CONSUMER CREDIT
10.2012 - 05.2016
- Effectively communicate with borrowers and external business partners
- Ensure borrowers met requirements and actively work to avoid consumer fraud while safeguarding information
- Analyze financial documents to determine credit decisions that mitigate future risk.
LEAD BARISTA
WOLFGANG PUCK HOTEL BEL AIR
09.2011 - 10.2012
- Provide customer service in clean comfortable environment
- Ensured quality service through prompt and efficient customer interactions
- Assisted with new employee trainings
- Follow health, safety and sanitation guidelines for all products.
BARISTA/TRAINING SPECIALIST
STARBUCKS CITY WALK
03.2008 - 09.2011
- Ensured quality service through prompt and efficient customer interactions
- Assisted with new employee trainings
- Follow health, safety and sanitation guidelines for all products
- Follow cash and credit card handling procedures.
Education
Associate of Science - Surgical Technology
Concorde Career College
North Hollywood, CA02.2025
Skills
- Bilingual
- Medical Terminology
- Training & development
- Medical imaging
- Leadership
- Organizational skills
- Lab operations
- Surgical procedures and support
- Sanitation protocols
Certification
Driver's License
BLS CertificationHobbies
Rockclimbing, Muay Thai and Boxing
Timeline
VETERINARY ASSISTANT AND RECEPTIONIST
Lake Balboa Veterinary Care
08.2023 - Current
VETERINARY ASSISTANT/KENNEL ASSISTANT TRAINER
Mcgrath Veterinary Center
09.2019 - 09.2023
VETERINARY TECHNICIAN
Holistic Veterinary Center
08.2018 - 12.2019
RECEPTIONIST
Northridge Veterinary Center
08.2017 - 08.2018
RECEPTIONIST
K9 Loft
04.2017 - 08.2017
ASSISTANT MANAGER
FUNCTION 5 FITNESS
04.2016 - 04.2017
LOAN UNDERWRITER
WILSHIRE CONSUMER CREDIT
10.2012 - 05.2016
LEAD BARISTA
WOLFGANG PUCK HOTEL BEL AIR
09.2011 - 10.2012
BARISTA/TRAINING SPECIALIST
STARBUCKS CITY WALK
03.2008 - 09.2011
Associate of Science - Surgical Technology
Concorde Career College
Driver's License
BLS CertificationSimilar Profiles
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