Madeleine Cooper
Summary
Enthusiastic individual with a strong work ethic and great customer service skills. Enjoys working with others and thrives in a team atmosphere. Enjoys learning new things and techniques to further career.
Overview
14
14
years of professional experience
Work History
Freelance Makeup Artist
Self
07.2019 - Current
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Applied makeup in accordance with clothing style.
- Scheduled onsite and offsite makeup appointments for clientele.
- Consistently received positive performance reviews from guests.
Nanny
Baker Family
12.2015 - 12.2021
- Affectionately care for their children and teach them basic communication and interactive skills.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Played games, worked on puzzles and read books to young children.
Artist
Juice Beauty
05.2020 - 11.2020
- Assisted customers on the retail floor with whatever needs they may have had and educated customers about Juice Beauty products.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Maintained varying sales goals per day.
Office Admin/Dispatcher
Service Pros Plumbers
09.2019 - 05.2020
- Closely monitored dispatch board to triage and prioritize over 50 daily calls.
- Directed investigations to verify and resolve customer complaints.
- Billing of clients
- Obtained permits from city offices
- General administrative duties.
- Directed dispatching, routing and tracking of 5 fleet vehicles.
Sales Associate
Ulta Beauty
03.2017 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Assistant
Laurie Wexner - Realtor
01.2016 - 01.2018
- Maintain database
- Send mailers
- Personal assistant duties.
Education
Diploma in Master Makeup - Artistry
Blush School of Makeup
Associate of Arts - Graphic Communications
Los Medanos College
2018
High School Diploma - General Studies
Cornerstone Christian School
2015
Skills
- Industry Standards
- Customer Consulting
- Outstanding Client Retention
- Product Promotion
- Build Customer Relationships
- Organizational Standards
- Customer Relationship Management
- Effective Scheduling
- Customer Satisfaction
Timeline
Artist
Juice Beauty
05.2020 - 11.2020
Office Admin/Dispatcher
Service Pros Plumbers
09.2019 - 05.2020
Freelance Makeup Artist
Self
07.2019 - Current
Sales Associate
Ulta Beauty
03.2017 - 11.2018
Sales Assistant
Laurie Wexner - Realtor
01.2016 - 01.2018
Nanny
Baker Family
12.2015 - 12.2021
Diploma in Master Makeup - Artistry
Blush School of Makeup
Associate of Arts - Graphic Communications
Los Medanos College
High School Diploma - General Studies
Cornerstone Christian School