Madeleine Gordillo
Sterling,VA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to problem solving in hectic environment. Hardworking team player bringing energetic experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Sort Team Leader
Women Giving Back Non-Profit
05.2024 - Current
- Liaison for providing resources, training, feedback, and development opportunities
- Communicating tasks for the day with corporate/group volunteers
- Using effective teamwork to handle immediate donations and floor boutique restock in order to delegate tasks accordingly
Customer Service Representative
Wegmans
03.2021 - Current
- Track and record Wegman’s internal systems related to inventory, recalls, customer relations, and other daily tracking tools including Excel and Word
- Maintain awareness of situations that arise with store operations to communicate with department leaders to problem-solve daily challenges
Sales Associate
Plato’s Closet
07.2020 - 02.2021
- Take the initiative to satisfy multiple roles daily for restocking and destocking needs
- Understand company objectives and make inventory decisions that align with current fashion trends
- Operate money sale transactions for customer drop-offs and customer sales
Education
A.A.S - Cybersecurity
NOVA Community College
05.2025
C.S.C - Career Studies Certificate in Cyber Security
NOVA Community College
National Workplace Readiness Skills Certification -
C.T.E.C.S Career & Technical Education Consortium of States
Skills
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Team Motivator
High Energy Prioritization
Leadership Experience
Women Giving Back Non-Profit, Sterling, VA, Sort Team Leader, 05/01/24, Present,
Supporting women in crisis - packaging immediate necessity items based on the case manager's advisory report. Leader and caregiver for our instore client childcare services.
Timeline
Sort Team Leader
Women Giving Back Non-Profit
05.2024 - Current
Customer Service Representative
Wegmans
03.2021 - Current
Sales Associate
Plato’s Closet
07.2020 - 02.2021
National Workplace Readiness Skills Certification -
C.T.E.C.S Career & Technical Education Consortium of States
A.A.S - Cybersecurity
NOVA Community College
C.S.C - Career Studies Certificate in Cyber Security
NOVA Community College
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