Summary
Overview
Work History
Education
Skills
Languages
Timeline

Madeleine Houston

Windsor
Highland Park,IL
2
Languages
2
years of professional experience

Adaptable marketing and customer service professional with experience supporting retail promotions, guest experience, and brand events. Strong in communication, multilingual engagement, and content creation. Proven ability to train teammates, connect with customers, and help drive brand awareness.

Work History

Brand Ambassador

10 Months
Windsor | Tuscaloosa, Alabama | 01.2026 - Current
  • Developed engaging social media content for campaigns across multiple platforms, driving audience engagement.
  • Promoted Windsor sales events and seasonal collections, increasing brand visibility.
  • Trained new brand ambassadors on best practices and brand values.
  • Coordinated project updates with team members to enhance collaboration.

Retail Associate

4 Months
Zaria Boutique | Tuscaloosa, Alabama | 01.2026 - 05.2026
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Front Desk & Guest Experience Associate

6 Months
Dinx Social Club | Highland Park, Illinois | 02.2025 - 08.2025
  • Greeted guests at Dinx Social Club with warm, professional service.
  • Managed check-in process for members, visitors, and event attendees.
  • Answered guest questions about games, events, and club policies.

Education

Bachelor of Arts - Public Relations & Advertising

The University of Alabama | Tuscaloosa, AL | 05-2029
  • Member of Gamma Phi Beta and serve as Public Relations Vice President Assistant, 2025 - 2026
  • The University of Alabama Public Relations Club Member, 2026
  • The University of Alabama Student Fashion Association Board Member, 2026

Skills

Social media marketing
Public relations
Graphic design
Customer service
Communication skills
Content creation proficiency
Brand management
Sales expertise

Languages

Swedish
Native/ Bilingual
Norwegian
Native/ Bilingual

Timeline

Brand Ambassador

Windsor
01.2026 - CurrentRead More

Retail Associate

Zaria Boutique
01.2026 - 05.2026Read More

Front Desk & Guest Experience Associate

Dinx Social Club
02.2025 - 08.2025Read More

The University of Alabama

Bachelor of Arts from Public Relations & Advertising
Read More
Madeleine Houston