MADELEINE LABUSCHAGNE
Eagan,USA
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Education Due Process Secretary
Dakota Hills Middle School
07.2023 - Current
- Manage 11 Case Managers calendars, scheduling appointments and meetings to optimize time management.
- Maintain organized and accurate student files, both electronic and paper, including IEPs, evaluations, and other due process documentation.
- Communicate effectively with staff and parents regarding due process procedures, timelines, and required documentation.
- Schedule meetings, including IEP team meetings, evaluation meetings, and parent meetings.
- Prepare and distribute timely notices for team meetings, evaluations, and other required notifications
- Track and follow up on due dates for IEPs, evaluations, and other important deadlines.
- Handle confidential information with discretion and maintain the security of student records.
- Understanding legal timelines, procedures, and compliance requirements related to special education due process.
Administrative Assistant
196 Online
07.2022 - 06.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management principal by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Assisted in the preparation of various reports such as enrollment trends, class sizes, and demographic information for school improvement initiatives.
Finance Controller
Emirates Airline
05.2003 - 06.2019
- Reduced month-end closing time by implementing efficient reconciliation processes and procedures.
- Established efficient payroll processes that ensured timely payment of salaries while maintaining compliance with all relevant labor laws.
- Streamlined accounts payable and receivable processes for improved efficiency, resulting in reduced outstanding debts and increased cash flow availability.
- Mentored junior colleagues within the finance team, contributing to their professional growth and development.
- Managed payroll data entry and processing fo150 employees to comply with predetermined company guidelines.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Travel Consultant / BSP Clerk
Sure African Imprint Travel
01.1997 - 04.2003
- Built strong relationships with clients through exceptional communication and personalized service.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Executed billing tasks and recorded information in company databases.
Education
Diploma - Travel & Tourism
Damelin
Pretoria, South Africa12-1998
Skills
- Customer service
- Office administration
- Strong organizational skills
- File systems management
- Data confidentiality
- Accounts receivable and payable
- Multitasking and time management
- Employee onboarding
Certification
- Galileo
- International Fare & Ticketing
- Certificate in Basic Principles of Public Relations Practice
- BSP (Billing & Settlement Plan Southern Africa)
- Comet (Emirates Inhouse Accounting Programme)
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Special Education Due Process Secretary
Dakota Hills Middle School
07.2023 - Current
Administrative Assistant
196 Online
07.2022 - 06.2023
Finance Controller
Emirates Airline
05.2003 - 06.2019
Travel Consultant / BSP Clerk
Sure African Imprint Travel
01.1997 - 04.2003
Diploma - Travel & Tourism
Damelin
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