Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Madeleine Lee

Racine

Summary

Dynamic and detail-oriented professional with experience at O&H Danish Bakery, excelling in customer service and inventory management. Proven ability to enhance client engagement while maintaining cleanliness standards. Skilled in cash handling and creative floral design, consistently contributing to team success and ensuring high-quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Florist Assistant

The Flower Company of Racine
02.2025 - 05.2025
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Prepared incoming flower stocks for inclusion in arrangements and bouquets.

Bakery Apprentice

O&H Danish Bakery
10.2022 - 12.2023
  • Supported inventory management tasks, including ordering supplies and rotating stock for optimal freshness.
  • Participated in weekly staff meetings to discuss new ideas, address concerns, and maintain overall bakery productivity.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained equipment in excellent condition through regular maintenance and cleaning protocols.
  • Maintained professionalism and courtesy while managing high call volumes during peak hours.
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Protected guests by following proper food handling procedures.

Education

The Prairie School
Wind Point, WI
05-2025

Skills

  • Cleanliness standards
  • Phone etiquette
  • POS system operation
  • Client engagement and assistance
  • Creative floral design
  • Merchandise display assembly
  • Inventory management and ordering
  • Customer Service-oriented

Languages

Spanish
Limited Working

Interests

  • Gym Workouts
  • Ceramics
  • Glass-blowing
  • Painting
  • Baking
  • Studying Abroad
  • Volunteering in the community

Timeline

Florist Assistant

The Flower Company of Racine
02.2025 - 05.2025

Bakery Apprentice

O&H Danish Bakery
10.2022 - 12.2023

The Prairie School

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