MADELEINE LAURE NGUILLE
Pittsburg,CA
Summary
Experienced healthcare professional with 7+ years in ambulatory care support, patient services, and clinical coordination. Holds a Bachelor’s in Public Health with proven ability to optimize patient flow, support interdisciplinary care teams, and maintain regulatory compliance in fast-paced outpatient settings. Skilled in clinical documentation, safety protocols, and team communication. Bilingual in English and French, with a patient-centered approach and cultural sensitivity in diverse environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Laguna Honda Hospital
02.2024 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Ensured patient safety by adhering to infection control procedures and clinic safety protocols.
- Monitored vital signs, managed patient intake flow, and supported outpatient discharge coordination.
- Assisted in emergency drills and contributed to workflow efficiency across departments.
Certified Nursing Assistant
Medely Staffing – Sequoia Surgical Center PACU
10.2022 - 02.2024
- Provided ambulatory post-operative care, including vitals monitoring, patient transport, and discharge education.
- Communicated effectively with providers and nursing staff to coordinate patient needs.
- Integrated public health knowledge to reinforce patient education and recovery protocols.
Certified Nursing Assistant
Veterans Affairs Center for Rehabilitation
05.2020 - 06.2022
- Collaborated with care teams to manage daily clinic workflows and ensure timely patient services.
- Maintained accurate records in alignment with EHR and VA system protocols.
- Supported clinic readiness by monitoring supply inventory and reporting maintenance or equipment issues.
Certified Nursing Assistant
Windsor Manor Rehabilitation Center
04.2015 - 09.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Provided care coordination across multiple units, ensuring timely communication of patient needs.
- Supported administrative tracking of incident reports, patient schedules, and shift documentation.
Education
Bachelor of Science - Public Health
California Baptist University
Riverside, CA05.2023
Associate of Arts - Math & Science, Arts & Humanities
Los Medanos College
Pittsburg, CA01.2020
Certified Nursing Assistant Program - undefined
Advanced Medical School of Nursing
Pittsburg, CA01.2014
Skills
- Ambulatory Clinic Operations
- Patient Intake, Discharge & Flow Coordination
- HIPAA, OSHA & Infection Control Compliance
- Electronic Health Records (EPIC, PointClickCare)
- Public Health Education & Patient Communication
- Clinical Documentation & Reporting
- Safety Protocols & Risk Mitigation
- Microsoft Office Suite Data Entry EHR Systems
Certification
- Certified Nursing Assistant (CNA) – California Department of Public Health | Active since 2014
- Basic Life Support (BLS) – American Red Cross | Valid Through 2025
Timeline
Certified Nursing Assistant
Laguna Honda Hospital
02.2024 - Current
Certified Nursing Assistant
Medely Staffing – Sequoia Surgical Center PACU
10.2022 - 02.2024
Certified Nursing Assistant
Veterans Affairs Center for Rehabilitation
05.2020 - 06.2022
Certified Nursing Assistant
Windsor Manor Rehabilitation Center
04.2015 - 09.2017
Associate of Arts - Math & Science, Arts & Humanities
Los Medanos College
Certified Nursing Assistant Program - undefined
Advanced Medical School of Nursing
Bachelor of Science - Public Health
California Baptist University
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