Madeleine Rojas
Fresno,CA
Summary
A versatile professional with a strong background in international business, retail management, architectural drafting, and office administration. I have expertise in leading teams, optimizing sales strategies, and creating detailed architectural plans using AutoCAD. Currently, as an Office Administrator, I manage accounts, scheduling, and day-to-day operations while ensuring smooth financial processes. University-educated in both English and Spanish, I thrive in multicultural environments and have developed leadership and collaboration skills through global experiences. Proficient in Microsoft Office, Google Suite, Adobe Premiere, and AutoCAD, I am eager to contribute my diverse skill set to a dynamic role.
Overview
7
7
years of professional experience
Work History
Office Administrator
Ace Auto Care
Fresno, USA
11.2024 - Current
- Managed accounts payable and receivable, ensuring timely processing of payments and invoices
- Scheduled appointments and coordinated service times to maximize efficiency and customer satisfaction
- Answered calls and addressed customer inquiries, providing information about services and assisting with booking appointments
- Ensured compliance with local, city, and state tax regulations by filing and paying taxes monthly or quarterly
- Maintained accurate records of financial transactions and communicated with vendors and clients to resolve discrepancies
- Supported day-to-day administrative tasks, contributing to the smooth operation of the automotive repair facility
Architectural Drafter
SJADesign Group
Clovis, USA
01.2022 - 10.2024
- Produced detailed architectural drawings, including floor plans and site plans, for residential and commercial projects using AutoCAD
- Completed architectural drawings for city approval, ensuring compliance with local building codes and regulations
- Created precise technical drawings based on specifications provided by engineers and lead architects
- Interpreted blueprints and designs, ensuring accuracy and alignment with project requirements
- Modified and revised plans based on client feedback, new measurements, and project changes
- Worked closely with engineers, architects, and project managers to clarify design concepts and project goals
- Maintained strict adherence to industry standards, building codes, and safety regulations throughout all phases of the drafting process
- Consulted with clients to understand their needs and preferences, providing tailored solutions for their architectural projects
Manager
Bazar El Gran Poder
Panama City, Panama
01.2018 - 05.2021
- Continued to lead merchandising efforts, focusing on maximizing sales through targeted product selection and promotional strategies
- Implemented new customer engagement initiatives, including loyalty programs and in-store events, boosting customer retention
- Streamlined inventory management, reducing waste and optimizing stock levels for increased profitability
- Managed a team of 10+ staff members, promoting a culture of teamwork and high-performance standards
- Collaborated with vendors to negotiate pricing, delivery terms, and product sourcing, ensuring optimal business agreements
Education
Bachelor of Science - International Business Management
University Latina of Panama
Panama City, Panama12.2019
Global Undergraduate Exchange Program -
The American University
Washington, D.C.12.2017
Seminar on Construction of Communicating Networks in Rural Areas for Developing Countries -
Wuhan University
Wuhan, China07.2017
Skills
- Spanish Native Speaker University Level
- English Fluent University Level
- Microsoft Office
- Google Sheets
- Google Docs
- Adobe Premiere
- Movie Maker
- Scheduling
- Business correspondence
- Office management
- Time management
- Inventory management
- Scheduling appointments
- Verbal communication
- Office administration
- AutoCAD
- Social Media Marketing
- Excellent Communication
Languages
Spanish Native Speaker, University-Level Education
English Fluent, University-Level Education
International Experience
- Global Undergraduate Exchange Program, The American University, Washington, D.C., 08/01/17, 12/31/17, Participated in a competitive exchange program sponsored by the U.S. Department of State, immersing in U.S. academic and cultural experiences., Developed leadership skills through academic collaborations and global networking opportunities.
- Seminar on Construction of Communicating Networks in Rural Areas for Developing Countries, Wuhan University, Wuhan, China, 06/01/17, 07/31/17, Participated in an international seminar organized by the Chinese Chamber of Commerce, exploring infrastructure solutions for rural areas in developing nations., Engaged in cross-cultural discussions on international development and sustainability.
Timeline
Office Administrator
Ace Auto Care
11.2024 - Current
Architectural Drafter
SJADesign Group
01.2022 - 10.2024
Manager
Bazar El Gran Poder
01.2018 - 05.2021
Bachelor of Science - International Business Management
University Latina of Panama
Global Undergraduate Exchange Program -
The American University
Seminar on Construction of Communicating Networks in Rural Areas for Developing Countries -
Wuhan University