Madeleine Tribit

• Provided fast, friendly service while preparing espresso, and iced or hot coffee drinks for customers
• Maintained expert knowledge of gelato flavors, ingredients, and allergens to guide customer choices and upsell menu items
• Operated espresso machines, grinders, and scooping equipment with precision and care, ensuring consistent quality and presentation
• Balanced multiple tasks in a fast-paced environment, including restocking and cleaning
• Handled cash and card transactions accurately while maintaining a clean and welcoming counter space
• Created a positive and efficient customer experience by combining hospitality with product knowledge and speed
• Gained independence due to working alone, and maintaining the entire store even during peak hours.

For my Coop, I performed weekly cleaning tasks, including sweeping, mopping, and sanitizing classrooms and common areas. maintained a safe and organized environment by handling cleaning equipment responsibly. Additionally, I demonstrated reliability by consistently completing tasks on schedule and ensuring high standards of cleanliness.