Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Extracurricular Activities
Projects
Timeline
Generic

MADELEINE WILLIAMSON

Kent

Summary

Motivated Assistant Leasing Manager with almost 2 years experience in real estate, specializing in customer service, and sales. Proven track record in multitasking and driving lease agreements. Demonstrated leadership through successful fundraising and managing a student-run business. Seeking opportunities in a dynamic team focused on growth and skill development. Well-versed in Rent Manager 12, Real Page and I Love Leasing. I have dual citizenship so no visas required.

Overview

2
2
years of professional experience

Work History

Leasing Specialist

Signet Real Estate Group
Kent
03.2025 - Current
  • (Still) Oversee the daily management of a just over 200-unit student apartment portfolio, ensuring operational efficiency.
  • Analyzes weekly leasing reports, foresees occupancy trends, and tracks advertising, promotions, and publications.
  • Conduct background checks on applicants.
  • Contacts and follows up with tenants on renewal notices.
  • Take prospective clients on property tours, answer questions, and address concerns.
  • Provides excellent customer service to both current tenants and prospective renters throughout the leasing process.
  • Consistently achieve signing 10+ leases per week since commencement.
  • Tracks leads using CRM software and follows up with interested parties.
  • Implements innovative strategies for property promotion, e.g., Mass airdropping flyers to students who are in the vicinity while on campus.

Leasing Agent

Gold Zone Rentals
Kent
09.2023 - 03.2025
  • Oversaw the daily management of a 337-unit student apartment portfolio, ensuring operational efficiency.
  • Facilitated engaging property tours to attract and secure potential tenants.
  • Executed cold-calling strategies to enhance lease renewals and new sales.
  • Strong customer service skills. I am comfortable addressing all inquiries and ensuring tenant satisfaction, even when dealing with challenging situations or unhappy tenants.
  • Managed and prepared accurate lease documentation, ensuring accuracy and compliance with legal standards while maintaining clear communication with clients throughout the leasing process
  • Contributed to a positive team environment, collaborating with colleagues to enhance overall service delivery.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Maintained accurate records of all leasing activities, including tenant agreements, payments, and other documents.
  • Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.

Education

High School - Photography, Business, Sociology

Clifton High School
Bristol, England
06.2023

High School - Business, Maths, English Literature, English Language, Art, Physics, Chemistry, Biology

Redmaids High School
Bristol, England
06.2021

Skills

  • Cold calling and cold emailing to drive sales
  • Tenant relations
  • Move-in coordination
  • Lease preparation
  • Property management
  • Contract negotiation
  • Conflict resolution
  • Communication Skills
  • Property tours and inspections
  • Database management
  • CRM software, database, and management of all office admin
  • Hands-on, proactive, and not afraid to take on unusual task

Affiliations

  • Softball- I played regularly for a local Bristol team and separate Welsh team in the UK for 7 years. I was accepted onto the GB Olympic Softball team at 16 and was invited to compete globally for the UK. Unfortunately the trip was postponed due to covid and ultimately the UK team didn't compete.
  • I ski whenever I can.
  • I love to cook. I find it to be very calming and fun as it gives me the opportunity to try different types of food from around the world. I also love the challenge of creating new dishes every week.

Accomplishments

  • In 2023 nominated for the Bristol Young Hero of the Year awards as a result of my personally fundraising $19,000 and environmental efforts that I took in order to embark on my expedition to Antarctica.
  • I won entrepreneur of the year for my role as the CEO of the Clifton High student business competition.

Extracurricular Activities

Expedition to Antarctica 01/01/21 - 03/01/23. At age 16 I applied to join a two week expedition to Antarctica in 2021. In order to pay for the costs of this expedition I had to raise $19,000. I did this by: cold calling and emailing influential individuals and businesses in the UK and the USA. I made a promotional video to send alongside the emails. I held talks at the local Football and Rugby stadium where I caught the attention of one of my largest sponsors and I wrote a magazine article that was published in the Bristol city magazine. I successfully raised the required amount withing 6 months and was accepted as the youngest attendee on the expedition.

Whilst on the expedition I engaged with entrepreneurs and investors, climate activists, scientists, and CEOs, gaining insights into Antarctica’s fragile ecosystem as well as learning about the urgency of protecting this unique environment. As the youngest person on the ship, the journey was not just about reaching Antarctica but proving to myself what determination and resourcefulness can achieve.

Projects

  • Took on a project to drive up lease renewals early: I cold called tenants about renewing and managed to get 70 renewals across two weeks as a result.
  • I proactively suggested physical pricing sheets to give to prospective tenants thinking it could increase their ease of understanding and interest as they were able to easily contact us with the information on the sheet. It has increased returning prospects significantly. I have also designed and completed other marketing documents for GZR.
  • Frequently man a stand handing out flyers and gifts as well as running competitions at the Kent State basketball games as a representative of Gold Zone Rentals, for a season and a half to raise awareness for GZR. This has led to increased numbers of tours being booked and leases being signed.

Timeline

Leasing Specialist

Signet Real Estate Group
03.2025 - Current

Leasing Agent

Gold Zone Rentals
09.2023 - 03.2025

High School - Photography, Business, Sociology

Clifton High School

High School - Business, Maths, English Literature, English Language, Art, Physics, Chemistry, Biology

Redmaids High School