Madelin Diaz
Queens Village,NY
Summary
Accomplished Manager at El Palo Restaurant, adept in driving operational efficiency and productivity improvements. Excelled in motivational leadership and effective communication, enhancing team performance and client service. Proficient in Microsoft Office, with a proven track record in business administration and conflict mediation, achieving a significant increase in customer satisfaction.
Overview
12
12
years of professional experience
Work History
Cleaner
Ambi Barbershop
08.2020 - 07.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Manager - Business Operations
El Palo Restaurant
01.2012 - 08.2019
Education
Bachelor Degree - Business Administration
Universidad Tecnológica De Santiango (utesa)
Mao,valverde Dominican Republic 09.2029
Skills
- Operational Efficiency
- Productivity Improvement
- Effective Communication
- Decision-making capabilities
- Relationship building and management
- Client Service
- Motivational Leadership
- Microsoft Office proficient
- Business Administration
- Conflict Mediation
- Customer Service
- Excellent Communication
- Team Leadership
Timeline
Cleaner
Ambi Barbershop
08.2020 - 07.2023
Manager - Business Operations
El Palo Restaurant
01.2012 - 08.2019
Bachelor Degree - Business Administration
Universidad Tecnológica De Santiango (utesa)
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