Madelin Garcia
Cape Coral,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a patient and positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
Work History
Registered Behavior Technician
CLR Behavior Therapy LLC
09.2022 - Current
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Youth Religious School Teacher
Iglesia Mision De Jesus
08.2019 - Current
- Employed variety of instructional aids, methods and materials to provide for creative teachings, helping children grow spiritually.
- Applied teaching techniques to achieve curriculum goals within framework of church's philosophy.
- Merged bible verses with current events to develop curriculum and address relevant topics children regularly encounter.
- Tested children's bible knowledge by asking bible trivia questions and hosting bible study groups.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
Customer Service Representative
1SaleADay.com
05.2012 - 12.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Human Resources Assistant / Coordinator
St. Thomas University
05.2005 - 04.2008
- Answered and directed many outbound and inbound phone calls per day.
- Compiled employee records from individual departments to maintain central files.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Registered Behavior Technician Certificate -
University of South Florida
Tampa, FL05.2022
High School Diploma -
Robert Morgan Educational Center And Technical College
Miami, FL06.2004
Skills
- Upbeat and Positive Personality
- Student Achievement
- Providing Feedback
- Behavior Redirection
- Instructional Strategies
- Behavior Observation
- Direct Supervision
- Reading Comprehension Skills
- Positive Interactions
- Patient Behavior Monitoring
- Parent Communication
- Positive Learning Environment
- Emotional Support
- Excellent with Young Children
- Homework Support and Assistance
- Child Supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
CLR Behavior Therapy LLC
09.2022 - Current
Youth Religious School Teacher
Iglesia Mision De Jesus
08.2019 - Current
Customer Service Representative
1SaleADay.com
05.2012 - 12.2017
Human Resources Assistant / Coordinator
St. Thomas University
05.2005 - 04.2008
Registered Behavior Technician Certificate -
University of South Florida
High School Diploma -
Robert Morgan Educational Center And Technical College
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