Madelin Garcia
Cape Coral,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a patient and positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
Work History
Registered Behavior Technician
CLR Behavior Therapy LLC
Lehigh Acres, FL
09.2022 - Current
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Youth Religious School Teacher
Iglesia Mision De Jesus
Fort Myers, FL
08.2019 - Current
- Employed variety of instructional aids, methods and materials to provide for creative teachings, helping children grow spiritually.
- Applied teaching techniques to achieve curriculum goals within framework of church's philosophy.
- Merged bible verses with current events to develop curriculum and address relevant topics children regularly encounter.
- Tested children's bible knowledge by asking bible trivia questions and hosting bible study groups.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
Customer Service Representative
1SaleADay.com
Miami, FL
05.2012 - 12.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Human Resources Assistant / Coordinator
St. Thomas University
Miami Gardens, FL
05.2005 - 04.2008
- Answered and directed many outbound and inbound phone calls per day.
- Compiled employee records from individual departments to maintain central files.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Registered Behavior Technician Certificate -
University of South Florida
Tampa, FL05.2022
High School Diploma -
Robert Morgan Educational Center And Technical College
Miami, FL06.2004
Skills
- Upbeat and Positive Personality
- Student Achievement
- Providing Feedback
- Behavior Redirection
- Instructional Strategies
- Behavior Observation
- Direct Supervision
- Reading Comprehension Skills
- Positive Interactions
- Patient Behavior Monitoring
- Parent Communication
- Positive Learning Environment
- Emotional Support
- Excellent with Young Children
- Homework Support and Assistance
- Child Supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
CLR Behavior Therapy LLC
09.2022 - Current
Youth Religious School Teacher
Iglesia Mision De Jesus
08.2019 - Current
Customer Service Representative
1SaleADay.com
05.2012 - 12.2017
Human Resources Assistant / Coordinator
St. Thomas University
05.2005 - 04.2008
Registered Behavior Technician Certificate -
University of South Florida
High School Diploma -
Robert Morgan Educational Center And Technical College