MADELINE ARTIS
Brooklyn,NY
Summary
Motivated and enthusiastic case manager with 15+ years of experience and comprehensive training in social services. Proven track record of effective advocacy and support for individuals in need. Skilled in assessing client needs, developing personalized care plans, and coordinating resources for optimal outcomes. Dedicated professional committed to making a positive impact on the lives of those served.
Overview
10
10
years of professional experience
Work History
Coach- Journey Single Program
Green key/Heart Share St. Vincent's Services
04.2022 - Current
- Launches service/support plans with the youth and monitors compliance/need to revise
- Conducts initial apartment visits with potential youths; assists with purchase/furnishing of apartments, utilities, etc
- Responsible for supporting the youth's adjustment to the program with quarterly Support Plans for Goal tracking, using Next Generation Data
- Establishes working relationships with the youths, their families and support system, through regularly scheduled visits; assesses their strengths and needs, and ensures appropriate services are provided
- Tips on maintenance of apartment/furnishing and compliance with rent and utility bills/helps with budgeting, paying bills on time
- Attends weekly supervision to present and discuss any situations, provide caseload updates on youths, carries out directives regarding planning and service follow-up
- Participates in staff meetings; attends internal and external training as scheduled.
Case Manager
CORE Services Group
06.2017 - 12.2021
- Provided counseling to 26-35 Geriatric homeless males at Bergen House Senior Transitional Residence
- Conducted client intake and develop Individual Living Plan (ILP) to identify benefits that may be available to the client
- Meet with seniors individually as needed, to evaluate progress and assist with developing and meeting individual goals
- Community outreach to organizations that can assist consumers with resources, provide referrals for services, including mental health and/or substance abuse counseling, HRA and social security benefits
- Maintained individual data collection, record in CARES and validate rules and regulations
- Take part in trainings such as Narcan, intimate Partner Violence (IPV), CARES, Mental Health and First Aid, and CPR.
Case Manager
Bushwick Economic Development Corporation
02.2016 - 06.2017
- Specified leadership to one experiencing barriers towards housing, including language barrier, substance abuse, and appearance, etc
- Help client to make certain the income was sufficient for housing subsidies, such as, LINC, NYCHA, Section 8, SEPS, etc
- Managed a caseload of 25-36 clients with initial intakes, assessments and monthly ILP's updates
- Located and made referrals to appropriate community resources for clients
- Assisted with all DHS Permanency Team Conference's (PTC) and performed related tasks as assigned.
Case Manager
Volunteers of America
08.2015 - 02.2016
- Facilitated initial intakes and assessments with all clients
- Worked with clients via ILP's update, advocate, and provided supportive counseling services
- Conducted unit inspection to ensure unit was safe, and submitted repairs for approval to be completed
- Participate in weekly case reviews, monitor conferences as needed, and meet with social service director for monthly supervision.
Family Treatment and Rehabilitation Counselor
SCO Family Dynamics
04.2014 - 04.2015
- Performed intakes and arranged crisis intervention as needed along with routine home visits and school visits as necessary
- Presented individual, family and group counseling to all family members affected by substance abuse and/or mental health
- Assisted with engaging clients in referral and advocacy services for families and monitoring those services
- Participated in coordination and case conferencing such as ACS and FTC meetings, maintained all contractually records, including progress notes, FASP, and statistics
- Confirmed all amenities were delivered in compliance with agency and NYS standards, including random toxicology screenings.
Education
Master's in Human Services -
Capella University
03.2014
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Interpersonal Relationships
- Verbal and written communication
Timeline
Coach- Journey Single Program
Green key/Heart Share St. Vincent's Services
04.2022 - Current
Case Manager
CORE Services Group
06.2017 - 12.2021
Case Manager
Bushwick Economic Development Corporation
02.2016 - 06.2017
Case Manager
Volunteers of America
08.2015 - 02.2016
Family Treatment and Rehabilitation Counselor
SCO Family Dynamics
04.2014 - 04.2015
Master's in Human Services -
Capella University
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