Madeline Barchok
Harrisonburg,VA
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Catering Associate
Crossroads Cafe And Catering
10.2022 - Current
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Monitored dietary restrictions and served guests with special needs.
Ice Cream Server
TOTS Ice Cream
03.2020 - 10.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases ranging from.
Ice Cream Maker
TOTS Ice Cream
01.2021 - 10.2022
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Cleaned and maintained soft-serve ice cream and non-dairy ice cream dispensing equipment.
- Offered samples of new ice cream flavors to customers.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
Education
High School Diploma -
Spotswood High School
Penn Laird, VA06.2021
Skills
- Safe Food Handling
- Food Storage Protocol
- Catering Support
- Kitchen Equipment Operation
- Detail Oriented
- People Skills
Languages
Spanish
Professional Working
Timeline
Catering Associate
Crossroads Cafe And Catering
10.2022 - Current
Ice Cream Maker
TOTS Ice Cream
01.2021 - 10.2022
Ice Cream Server
TOTS Ice Cream
03.2020 - 10.2022
High School Diploma -
Spotswood High School
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