Madeline Booze
Dundalk,MD
Summary
Dynamic and results-driven Bottle Server with a proven track record at Norma Jeans, where I increased overall sales through premium upselling and cultivated strong customer loyalty. Skilled in multitasking and maintaining cleanliness standards, I excel in high-pressure environments, ensuring exceptional service and efficiency. My strong communication abilities and knack for engaging customers significantly boost event attendance and revenue.
Overview
2
2
years of professional experience
Work History
Bottle Server
Rod Stern Events
Baltimore, MD
03.2024 - Current
Bottle Server
Ikonic Live
Baltimore, MD
09.2023 - Current
Bottle Server
Norma Jeans
Baltimore, MD
07.2023 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Maintained a clean and organized table area for optimal customer satisfaction.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Education
High School Diploma - N/a
Edgewood High School
Edgewood, MD06.2010
Skills
- Cleanliness standards
- Exceptional customer service
- Strong communication skills
- Efficient multitasking
- Cash handling
Timeline
Bottle Server
Rod Stern Events
03.2024 - Current
Bottle Server
Ikonic Live
09.2023 - Current
Bottle Server
Norma Jeans
07.2023 - Current
High School Diploma - N/a
Edgewood High School