Summary
Overview
Work History
Education
Skills
Timeline
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Jaeauna Stevens

Atlanta ,GA

Summary

Dynamic bottle server with a proven track record at Luxe Lounge, excelling in exceptional customer service and efficient multitasking. Increased sales through strategic upselling and built lasting client relationships. Proficient in POS systems and conflict resolution, ensuring a seamless and enjoyable experience for all patrons.

Overview

2
2
years of professional experience

Work History

Bottle Server

Luxe Lounge
03.2024 - 05.2025
  • VIP customer service & hospitality
  • Upselling premium bottles & packages
  • POS systems & cash handling
  • Fast-paced multitasking
  • Team player with leadership potential
  • Strong personal appearance & grooming
  • Crowd awareness and security coordination

Bottle Server

The Mix Downtown
04.2023 - 05.2025
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Collaborated with bartenders and managers to ensure timely delivery of orders.

Education

Sacramento City College
Sacramento, CA

Skills

  • Exceptional customer service
  • Cleanliness standards
  • Strong communication skills
  • Safe serving practices
  • Efficient multitasking
  • Cash handling
  • Conflict resolution
  • Stress tolerance
  • POS system expertise

Timeline

Bottle Server

Luxe Lounge
03.2024 - 05.2025

Bottle Server

The Mix Downtown
04.2023 - 05.2025

Sacramento City College

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Jaeauna Stevens