Madeline Branch
Dallas,TX
Summary
Results-driven sales professional with four years of experience in driving company growth through strategic sales initiatives, problem-solving, and outstanding customer service. Skilled in managing leads, identifying customer needs, delivering tailored solutions and nurturing relationships. Passionate about contributing to the success of a forward-thinking organization in my next role.
Overview
7
7
years of professional experience
Work History
Outbound Coordinator
Empower Retirement
Atlanta, GA
11.2022 - 03.2024
- Scheduled 100 weekly appointments with Empower Wealth Advisors and retirement plan participants via cold calling, resulting in the expansion of the company's external assets.
- Streamlined the scheduling process for Wealth Advisors by effectively managing their daily agendas, resulting in efficient appointment management.
- Conducted follow-up calls and emails to inform participants about the latest tools and widgets available on company website, enhancing user engagement and satisfaction.
- Effectively managed customer inquiries regarding the online dashboard, providing prompt resolution and directing retirement plan participants to relevant departments.
Leasing Consultant
RKW Residential
Atlanta, GA
08.2021 - 10.2022
- Exceeded monthly leasing targets by 20% through successful apartment leasing.
- Conducted property tours, effectively communicating the features and benefits of the property to potential tenants.
- Delivered superior customer service by effectively responding to tenant inquiries and resolving concerns in a timely manner, contributing to excellent tenant retention rates.
- Coordinated with maintenance and management teams to ensure properties met high standards for move-in readiness and ongoing maintenance.
- Implemented successful marketing strategies that attracted new tenants and boosted property occupancy rates.
Store Intern
University Store
Statesboro, GA
05.2017 - 07.2021
- Aided in enhancing the overall visual appeal and accuracy of merchandise on Georgia Southerns' store website by participating in activities like capturing, editing, and uploading high-quality product photos.
- Developed engaging product descriptions that effectively highlight merchandise and increase sales.
- Utilized SEO skills to achieve #1 ranking for Georgia Southern paraphernalia through strategic marketing efforts.
- Increased online sales and optimized user experience on store's website.
Education
Bachelor of Science in Marketing -
Georgia Southern University
Skills
- Sales
- Digital Marketing
- Salesforce
- Microsoft Office
- Lead Generation
- Outbound Calling
- Property Maintenance
- Problem-Solving
- Communication Skills
- Organizational Skills
Timeline
Outbound Coordinator
Empower Retirement
11.2022 - 03.2024
Leasing Consultant
RKW Residential
08.2021 - 10.2022
Store Intern
University Store
05.2017 - 07.2021
Bachelor of Science in Marketing -
Georgia Southern University