Madeline Carter
Winter Garden
Summary
Dedicated deli clerk/cashier with expertise in food preparation, sanitation, and customer relations. Committed to enhancing customer satisfaction and fostering loyalty through exceptional service.
Overview
4
4
years of professional experience
Work History
Deli Clerk
The Deli Downtown
Winter Garden, FL
08.2022 - Current
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Prepared sandwiches efficiently, ensuring high-quality ingredients and presentation.
- Delivered exceptional customer service in fast-paced dining environment.
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided excellent service.
- Trained new staff on checkout procedures and customer service protocols.
- Collaborated with team members to enhance overall customer experience through effective communication.
Lead Bookseller
Writer's Block Bookstore
Winter Garden, FL
04.2023 - 04.2026
- Developed engaging book displays to promote seasonal titles and increase foot traffic.
- Trained and mentored new staff on customer service best practices and sales techniques.
- Led team in optimizing inventory management processes, enhancing stock accuracy.
- Maintained accurate cash drawer and balanced receipts at end of shifts.
- Managed inventory levels by restocking items and organizing displays.
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Maintained knowledge of product promotions, assisting customers with informed purchasing decisions.
- Trained new staff on operational procedures, promoting adherence to company policies and standards.
- Handled customer complaints effectively, utilizing conflict resolution skills to ensure satisfaction.
- Developed strong relationships with regular customers, fostering loyalty through personalized service.
- Trained new staff on point-of-sale systems and store policies, promoting a cohesive team environment.
- Developed promotional displays that increased product visibility and attracted customer interest in featured titles.
Education
High School Diploma -
Legacy High School
Ocoee, FLSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Product recommendations
- Store organization
- Special order management
- Patience and empathy
- Customer relations
Timeline
Lead Bookseller
Writer's Block Bookstore
04.2023 - 04.2026
Deli Clerk
The Deli Downtown
08.2022 - Current
High School Diploma -
Legacy High School