Madeline Davis
Jacksonville,FL
Summary
Experienced Program Manager dedicated to building a strong and effective team to accomplish goals. Developed highly immersive programs designed to educate and engage. Skilled in working under pressure and managing multiple employee or intern schedules and needs. Resourceful manager offering team-building and leadership skills to promote effectiveness, collaboration, and utilize each team member's skills to their best ability.
Overview
2
2
years of professional experience
Work History
Receptionist
The Governor's Club
01.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greet private club members by name, handle incoming and outgoing correspondence.
- Maintain club calendars, including reservations for the dining area and club events.
- Uphold a professional and friendly character when speaking with members and guests as well as with management and other employees.
- Answer phone inquiries, requests, and aiding members and guests with any questions or concerns they may have.
Programs Manager
Corner Lot Development Group
08.2022 - 08.2023
- Created a program that introduced new schedules, events, projects, and weekly meetings for participants and other staff members.
- Responsible for spearheading intern-to-staff interactions and relationships.
- Directed the summer Internship program consisting of a team of 22 interns.
- Managed and supervised administrative and daily program operations, ensuring compliance with legal guidelines and internal policies.
- Coordinated speaker events for the program that brought in CEOs, presidents, and business owners from all around North Florida.
- Inform and update senior managers and executives via reports and presentations, and Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals, and develop effective strategies with projects.
Front of House Staff Member
The Bearded Pig Jacksonville Beach
05.2021 - 05.2023
- Established welcoming atmosphere by greeting each guest warmly, and helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted patrons, received and processed orders, up-sell and offer best options, clean tables, food runner/expeditor, and overall team player as needed
Development Intern
Corner Lot Development Group
05.2022 - 08.2022
- Provided support to development director with special projects and events.
- Utilized Microsoft Excel to analyze, construct, and present Pro Forma financial statements and projections to team leaders and executives.
- Designed budgets for new projects and produced cost-effective options.
- Participated in Onsite field work to assess attributes for potential development.
- Participated in local and state government and council meetings and identified information relevant to company projects.
Education
MBA - Real Estate
Florida State University
Tallahassee, FL05.2025
High School Diploma -
Bishop Kenny High School
Jacksonville, FL05.2021
Skills
- Public Speaking
- Multi-Operations Management
- Program Development and Management
- Employee Coaching and Mentoring
- Microsoft Excel and Office tools
- Event Planning
- Performance Monitoring
- Interpersonal Skills
- Team Training
- Program and Team Leadership
- Team Meetings
- Community Outreach
Languages
Italian
Limited Working
Timeline
Receptionist
The Governor's Club
01.2023 - Current
Programs Manager
Corner Lot Development Group
08.2022 - 08.2023
Development Intern
Corner Lot Development Group
05.2022 - 08.2022
Front of House Staff Member
The Bearded Pig Jacksonville Beach
05.2021 - 05.2023
MBA - Real Estate
Florida State University
High School Diploma -
Bishop Kenny High School
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