Summary
Work History
Education
Skills
Accomplishments
Timeline
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Madeline Drew

Las Vegas,NV

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away.

Work History

Dog Sitter

Rover.com
Reno, NV
    • Followed pet care instructions, dietary needs and medication regimens.
    • Collected animal waste produced on walks and discarded in trash or approved receptacles.
    • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
    • Exercised animals regularly with walks and rigorous play activities.
    • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Waitress/Hostess

Japaniero
Las Vegas, NV
05.2020 - 08.2020
    • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
    • Used cash registers and credit card machines to cash out customers.
    • Kept server areas clean and stocked to increase efficiency while working tables.
    • Greeted new customers, discussed specials and took drink orders.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Stayed up-to-date on menu changes to help customers make food choices.
    • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
    • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Working Towards Bachelor of Science - Neuroscience

University of Nevada, Reno
Reno, NV
05.2025

Skills

    • Customer Service
    • Problem Solving
    • Microsoft Office
    • Critical Thinking
      • Verbal and Written Communication
      • Work Planning
      • Attention to Detail
      • Honest and Ethical

Accomplishments

  • Graduated with Honors with an emphasis is Biomedical Science, as well as Sports Medicine
  • Shadowed at a Short Term Acute Care Facility
  • Experience is various lab settings
  • Varsity Speech and Debate Team member

Timeline

Waitress/Hostess

Japaniero
05.2020 - 08.2020

Dog Sitter

Rover.com

Working Towards Bachelor of Science - Neuroscience

University of Nevada, Reno
Madeline Drew