Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Ekleberry

Virginia Beach,VA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Barista/Front of House Manager

Zeke's Beans and Bowls
08.2023 - Current
  • Supervised front of house operations, ensuring exceptional guest experiences and adherence to service standards.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Managed inventory levels, optimizing stock availability while minimizing waste.
  • Resolved guest complaints effectively, maintaining high satisfaction ratings and positive feedback.

Shift Supervisor

Starbucks
06.2020 - 06.2023
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained and mentored team members on best practices and operational procedures.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability.
  • Implemented process improvements that enhanced productivity and reduced downtime.

Barista

Starbucks
10.2017 - 06.2020
  • Maintained cleanliness and organization of work area to meet health standards.
  • Managed cash register operations, processing payments efficiently and accurately.
  • Adapted to new tools and equipment for improved beverage preparation efficiency.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Science - Elementary Education

Old Dominion University
Norfolk, VA
05-2026

Associate of Science -

Tidewater Community College
Chesapeake, VA
05-2020

High School Diploma -

Grassfield High School
Chesapeake, VA
06-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Problem-solving
  • Professional demeanor
  • Multitasking and organization
  • Hospitality and accommodation
  • Adaptable and flexible

Timeline

Barista/Front of House Manager

Zeke's Beans and Bowls
08.2023 - Current

Shift Supervisor

Starbucks
06.2020 - 06.2023

Barista

Starbucks
10.2017 - 06.2020

Bachelor of Science - Elementary Education

Old Dominion University

Associate of Science -

Tidewater Community College

High School Diploma -

Grassfield High School