Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Fisher

Bismarck

Summary

Dynamic professional with extensive experience at UPS, excelling in freight handling and team collaboration. Proven track record of enhancing delivery efficiency and resolving customer concerns, while maintaining a strong focus on safety and service quality. Adept at heavy lifting and fostering a positive work environment, ensuring optimal operations and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Air Driver

UPS
10.2022 - Current
  • Unloaded and loaded feeder aircraft.
  • Filled out necessary feeder aircraft load manifest papers.
  • Abided by transportation laws and maintained safe driving record.
  • Resolved customer concerns or issues promptly, demonstrating commitment to high-quality service standards.
  • Provided safe transport of packages by adhering to company safety guidelines and federal regulations.
  • Improved delivery efficiency by optimizing routes and adhering to strict schedules.
  • Collaborated with the warehouse team to ensure proper loading and unloading of cargo for efficient route management.
  • Loaded, transported, and delivered items to customers.
  • Conducted thorough pre-trip inspections to identify potential mechanical issues before beginning delivery routes for safer operations.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Department Lead

Hobby Lobby
05.2015 - 04.2017
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Server

Fireflour Pizza
08.2015 - 07.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Moorhead Senior Highschool
Moorhead, MN
06.2014

Skills

  • Load balancing
  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Loading and unloading
  • Truck loading and unloading
  • Shipping and receiving
  • Freight handling
  • Physical stamina
  • Friendly customer service

Timeline

Air Driver

UPS
10.2022 - Current

Server

Fireflour Pizza
08.2015 - 07.2017

Department Lead

Hobby Lobby
05.2015 - 04.2017

Moorhead Senior Highschool

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