Madeline Frank

• Supervised daily warehouse operations to ensure efficiency and accuracy in order fulfillment.
• Developed streamlined processes for receiving, storing, and shipping products to enhance productivity.
• Coordinated inventory audits, identifying discrepancies and implementing corrective actions.
• Trained new staff on safety protocols, equipment usage, and inventory management procedures.

• Assisted in developing customer service training programs to enhance team performance and service quality.
• Streamlined communication processes between departments, improving response times and customer satisfaction rates.
• Analyzed customer feedback to identify trends, recommending strategies for product improvements and service enhancements.
• Mentored new staff on best practices in customer engagement, fostering a collaborative work environment.
• Wrote food recipe articles for the quarterly magazine

• Led team training sessions focused on customer service excellence and operational procedures.
• Implemented process improvements to streamline guest interactions and reduce wait times.
• Coordinated staff schedules, optimizing resource allocation and enhancing team productivity.
• Assisted in managing daily front of house operations to ensure efficient service delivery.
• extremely fast paced fast food restaurant in Napa, CA

• Supervised daily operations, ensuring compliance with health and safety standards.
• Trained and mentored staff on customer service protocols and operational procedures.
• Coordinated staff schedules to maintain adequate coverage during peak hours.
• Implemented inventory management practices to optimize stock levels and reduce waste.
• coordinated positions for breaks, when people left and as new people came on shift.

• Implemented sustainable farming practices to enhance soil health and crop yield.
• Supervised daily operations of farm staff to ensure efficient workflow.
• Monitored pest management strategies to maintain organic certification standards.
• Assisted in planning and coordinating organic crop production schedules.
• Developed training programs for new employees on organic farming techniques.
• Analyzed crop performance data to inform strategic planting decisions.
• Collaborated with management on budget forecasting for operational expenses.
• Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
• Optimized resource allocation for equipment and labor efficiency across farm activities.
• Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
• Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
• Organized staff training programs for skill development and safety compliance within the team members.
• Collaborated with Farm Manager on strategic planning for crop rotation and land use optimization.
• Implemented pest control measures to reduce crop damage and maximize production.
• Enforced strict adherence to environmental regulations in farming practices contributing positively towards sustainable farming initiatives.
• Developed strong relationships with local vendors to secure reliable supply chain connections for the farm''s needs.

• Utilized organic fertilizers and pest control methods for sustainable garden maintenance.
• Conducted regular soil testing and analysis to ensure optimal plant health.
• Worked with homeowners to ensure their vision would be respected with best practices for landscape design and cultivation techniques.

Sometimes animal care was involved, i.e. milking goats or mucking stalls.

* this was a summer job I did throughout college

• Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
• Managed order accuracy and timeliness, contributing to efficient dining experiences.
• Learned Japanese words on the menu, tried all the food to be able to better suggest items off the menu
• Assisted in inventory management, ensuring optimal stock levels for restaurant operations.