Madeline Goldt
Alamo,CA
Summary
Passionate fieldwork enthusiast with over five years of experience across multiple roles and taprooms. Proven track record of building strong relationships with customers and associates. Exceeded business metrics in my role as acting GM in San Leandro.
Overview
5
5
years of professional experience
Work History
Acting General Manager
Fieldwork
San Leandro, California
11.2024 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Program Manager
Right At School LLC
San Ramon, California
08.2022 - 08.2023
- Managed program logistics and scheduling for before and after-school activities.
- Collaborated with school administrators to align programs with educational goals.
- Developed training materials for staff on program implementation and best practices.
- Coordinated communication between parents, staff, and school partners effectively.
Fieldwork Food & Beverage Assoiciate
Fieldwork
San Ramon, California
12.2019 - 08.2023
- Delivered exceptional customer service by promptly greeting guests, educating them on menu offerings, and providing knowledgeable recommendations to enhance their dining experience.
- Helped oversee all aspects of table service, including accurate order entry in a POS system, timely delivery of food and drinks, and efficient check processing.
- Maintained comprehensive knowledge of all food and beverage items, including ingredients, preparation methods, and responsible alcohol service guidelines.
- Consistently demonstrate professionalism and a collaborative attitude, actively contributing to a positive work environment, and assisting with operational needs.
Skills
Building staff and customer loyalty
Optimizing staffing ratios
Staff Development
Flexibility and adaptability
Timeline
Acting General Manager
Fieldwork
11.2024 - 04.2025
Program Manager
Right At School LLC
08.2022 - 08.2023
Fieldwork Food & Beverage Assoiciate
Fieldwork
12.2019 - 08.2023
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