Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Gooley

Lansing,MI

Summary

I'm passionate about delivering excellent customer service, always eager to learn and improve, and thrive in collaborative environments. I believe that a positive, team-centered approach not only enhances the experience for customers but also fosters personal growth and strong connections within the team.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

4
4
years of professional experience

Work History

Cashier/Recovery

JCPenney
04.2024 - Current
  • Provided customers with great service while processing their purchases, handling payments, and ensuring accuracy in transactions
  • With cashiering, I learned the ins and outs of the POS system

Busser

The Olive Garden
04.2023 - 08.2023
  • Worked hands-on with a team of bussers cleaning and managing the floor, stocking the restaurant, preparing food, and running orders

Dishwasher

Flour Child Bakery
02.2022 - 04.2023
  • Worked hands-on in the local bakery washing dishes alone, preparing food, making baked goods, cleaning, restocking, and occasionally running the counter and interacting with customers

Dishwasher

Independence Village
04.2021 - 02.2022
  • As a dishwasher in a retirement home, I ensured a clean, efficient kitchen by washing dishes, preparing and serving food, and maintaining a smooth workflow
  • My commitment to teamwork led to my promotion to head dishwasher within four months, taking on the responsibility of managing and coordinating the dish team

Education

B.S. - Anthropology

Michigan State University
01.2027

High School Diploma -

Grand Ledge High School
06.2023

Skills

  • Customer Service
  • Teamwork
  • Time Management
  • Food Experience
  • Stocking
  • Attention to Detail
  • Patience and Empathy
  • Reliability and punctuality
  • Money Handling

Timeline

Cashier/Recovery

JCPenney
04.2024 - Current

Busser

The Olive Garden
04.2023 - 08.2023

Dishwasher

Flour Child Bakery
02.2022 - 04.2023

Dishwasher

Independence Village
04.2021 - 02.2022

B.S. - Anthropology

Michigan State University

High School Diploma -

Grand Ledge High School
Madeline Gooley