MADELINE CHURCHMAN

• Arranged pre-operative and post-operative appointments for surgical patients.
• Resolved scheduling conflicts to maintain high-quality patient services.
• Obtained pre-authorizations and verified insurance coverage ahead of scheduled surgeries.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.
• Updated daily operating room calendars with accurate appointment schedules.

• Enforced rules and held customers accountable for not following gym regulations.
• Assessed staff needs and offered assistance with checking in patrons during busy times.
• Supported facility operations by maintaining a clean and organized atmosphere.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

• Assisted students' kindergarten-5th grade that are on individualized education plans (IEP) with one-on-one tutoring outside of general education setting.
• Coordinated with general education teachers to determine appropriate work for students to complete in both math, and English language arts to ensure their progress and success throughout school year.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Received 100% positive feedback from permanent teachers and administrative staff.

• Gained knowledge and access to business operations, budget planning, and product distribution.
• Organized fundraisers, and small business Saturdays to promote and support small, locally owned, and operated businesses.
• Attended trainings in local areas with key points of reaching goals, building better business tactics and how to operate effectively and cohesively within the community.

General Duties Cargo Movement:

• Received 700K items valued at over $900M for resupply of 70+ organizations, supporting 4K Department of Defense airlift operations.
• Determined outbound cargo priority, validated transportation funding, and scheduled movement of parts according to best value considerations.
• Reviewed and maintained Key Supporting Documents (KSD) (e.g., DD1149, DD250, DD1348-1A, DD1155, DD200).
• Received and inspected documents in support of shipments specific to supplies, software, and weapons.
• Certified hazardous materials to be moved by all modes of transportation.
• Determined and scheduled proper carrier equipment for loading and unloading.

General Duties Passenger Travel:

• Followed specific Joint Travel Regulations (JTR) when booking passenger movements for military and civilian orders.
• Booked flights for over 490 deployment teams leaving Cannon AFB going into overseas locations.
• Sought out the most cost-effective routes to get military members and their families to overseas locations for permanent change of station.
• Recouped $36K from airlines in unused tickets.
• Settled monthly bills for a $513K Centrally Billed Account.
• Oversaw a $25M Travel Management Company contract.

General Duties Personal Property:

• Oversaw and managed inbound and outbound movement of military and civilian members household goods and personal property items.
• Booked over 500 moves annually for members saving over $180K.
• Counseled Active-Duty Members on their entitlements per AFI 24-6.