MARINA RAHMANI
Herndon,VA
Summary
Results-oriented healthcare professional with three years of experience in scheduling management and business process optimization, complemented by a strong academic foundation with a Master’s degree in Healthcare Administration in progress. Exceptional interpersonal skills coupled with a passion for resolving complex problems through analytical methods. Eager to contribute to a dynamic and innovative team, with a focus on driving improvements in healthcare delivery and pursuing professional growth.”
Overview
5
5
years of professional experience
Work History
Surgery Scheduler
OrthoVirginia
Ashburn, VA
08.2023 - Current
- Managed high-volume call traffic, efficiently handling approximately 36 calls per day, addressing patient inquiries, scheduling appointments, and providing information about procedures and care plans.
- Handled pre-operative preparations, including the procurement of insurance authorizations, cardiology clearances, and radiology tests, ensuring all necessary prerequisites were met for scheduled surgeries.
- Utilized Epic Systems for efficient scheduling of surgeries, demonstrating proficiency in healthcare IT solutions and contributing to streamlined operations.
Staffing Coordinator
Open System Healthcare
Washington, DC
10.2022 - 03.2023
- Synthesized the schedules of 90+ caregivers and 60+ patients based on plans of care, authorizations, and special patient needs, which resulted in effective and timely patient care and thorough organizational management
- Reduced overtime hours monthly by 12.5% which led to increased employee engagement and 35% more sales for the organization
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Coached employees on performance matters and effectively resolved employee grievances.
Outreach Specialist
Tri County Health Department
Denver, CO, CO
05.2022 - 10.2022
- Directly increased access to services for 25 Afghan families in the Denver-Metro area in collaboration with the Tri County Health Department
- Developed a resource guide for volunteers consisting of 40+ links and created demographic trackers to analyze and improve the resettlement process
- Ensured timely completion of project deliverables within budget constraints.
Patient Care Technician
Presbyterian St. Luke's Medical Center
Denver, CO, CO
04.2021 - 02.2022
- Provided high quality patient-centered care in a post-surgical Ortho/Spine Unit for 35+ patients on a weekly basis
- Meticulously monitored patient vitals across entire unit and provided responsive action when needed in collaboration with Nurse/Nurse Manager
- Continuously assisted 5 Physical Therapists to optimize rehabilitation process for patients.
Research Assistant
National Jewish Health
Denver, CO, CO
09.2019 - 02.2021
- Oversaw media preparation, maintenance and quality control analysis of reagents
- Coded and verified data in accordance with specified research protocol and coding procedures.
- Assisted with preparing presentation materials before major meetings and reviews.
Education
Bachelor of Arts - Public Health
University of Colorado Denver
Denver, CO12.2021
Associate of Arts - Psychology
Front Range Community College
Westminster, CO12.2018
Master of Healthcare Administration - Healthcare Administration
George Washington University, The
Washington, DCSkills
- EHR Software
- Patient Relations
- New Hire Onboarding
- Organizational Development
- Community Engagement
- Data Tracking
- Quality Assurance
- Experimental design
Timeline
Surgery Scheduler
OrthoVirginia
08.2023 - Current
Staffing Coordinator
Open System Healthcare
10.2022 - 03.2023
Outreach Specialist
Tri County Health Department
05.2022 - 10.2022
Patient Care Technician
Presbyterian St. Luke's Medical Center
04.2021 - 02.2022
Research Assistant
National Jewish Health
09.2019 - 02.2021
Bachelor of Arts - Public Health
University of Colorado Denver
Associate of Arts - Psychology
Front Range Community College
Master of Healthcare Administration - Healthcare Administration
George Washington University, The
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