Madeline Hamm
Berlin,MD
Summary
Motivated individual with strong work ethic, excellent organizational and team collaboration skills. Demonstrated experience in enhancing processes to drive efficiency and productivity. Committed to continuous learning, skill development, and making valuable contributions to the team. Self-directed and energetic, consistently delivering superior performance in collaborative environments.
Overview
5
5
years of professional experience
Work History
Hostess
Sunset Grille
02.2022 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high service standards.
Hostess
Yacht Club
03.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Reduced guest wait times by effectively coordinating with other team members during peak hours.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
Expo/Food Runner
Fins Raw and Oyster Bar
02.2020 - 05.2020
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Bachelor of Science - Psychology (Pre-Health)
University of Tampa
Tampa, FL05-2027
High School Diploma -
Stephen Decatur High School
Berlin, MD06-2024
Skills
- Positive Attitude
- Team Collaboration
- Punctual and Reliable
- Active Learning
- Energetic and Enthusiastic
Timeline
Hostess
Sunset Grille
02.2022 - Current
Hostess
Yacht Club
03.2021 - 09.2021
Expo/Food Runner
Fins Raw and Oyster Bar
02.2020 - 05.2020
Bachelor of Science - Psychology (Pre-Health)
University of Tampa
High School Diploma -
Stephen Decatur High School
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