Madeline Hedegaard
Lakewood
Summary
I am a college graduate who is currently studying for certification and looking for full-time or part-time work. I offer friendly customer service, with good telephone etiquette, and attention to detail. I am committed to maintaining an organized and clean work area while assisting and greeting customers.
Overview
8
8
years of professional experience
Work History
Customer service
Fred Meyer
Tacoma
04.2025 - Current
- Greeted and assisted visitors in a professional and welcoming manner.
- Managed multi-line phone system, routing calls efficiently to appropriate departments.
- Ensured the reception area remained organized and presentable at all times.
- Resolved customer service issues quickly and effectively.
Cashier
Marlene's Market & Deli
Tacoma
09.2023 - 03.2025
- Processed customer transactions accurately and efficiently at Marlene's Market & Deli.
- Assisted customers with product inquiries and recommendations in a friendly manner.
- Handled cash, credit, and gift card payments securely and responsibly.
- Maintained cleanliness and organization of checkout area during busy shifts.
- Collaborated with team members to provide excellent customer service experience.
Team Member
Whole Foods Market Inc
University Place
04.2018 - 12.2022
- Maintained cleanliness of kitchen and dining areas daily.
- Operated kitchen equipment efficiently and safely.
- Collaborated with team members to ensure timely service.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
Associate of Science - Pre Nursing
Pierce College
Lakewood, WA03-2026
Associate of Arts - General Studies
Pierce College
Lakewood, WA03-2026
Skills
- Friendly customer service
- Microsoft and excel knowledge
- Organization and time management
- Telephone etiquette
- Attention to detail
- Positive and calm demeanor
- Work area cleanliness maintenance
- Multitasking abilities
References
Market Manager Adrien (720) 378-2099
Supervisor Audrey (419) 306-2145
Emily Eastwood (561) 529-0997
Supervisor Desiree Munoz (253) 314-2591
Timeline
Customer service
Fred Meyer
04.2025 - Current
Cashier
Marlene's Market & Deli
09.2023 - 03.2025
Team Member
Whole Foods Market Inc
04.2018 - 12.2022
Associate of Science - Pre Nursing
Pierce College
Associate of Arts - General Studies
Pierce College