Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server
Madeline J. Thompson

Madeline J. Thompson

Albuquerque

Summary

Motivated and customer-oriented food service professional with experience delivering exceptional guest experiences in diverse settings. Known for excellent communication, interpersonal skills, and a strong work ethic, I take pride in my ability to learn quickly and adapt to new challenges. With a passion for people and attention to detail, I’m eager to contribute my enthusiasm and versatility to a new team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Catering Server

Santa Fe Opera
08.2022 - Current
  • I provided exceptional service in a semi-formal and sometimes fine dining setting, ensuring guest satisfaction during performances and events
  • I made food and beverage pairing recommendations, including locally produced wine and spirits, to enhance our guest’s dining experience
  • I managed kiosk closures, financial transactions, and cash handling
  • I also maintained impeccable hygiene and adhered to health regulations in a very fast-paced environment
  • I successfully demonstrated dependability, adaptability to irregular schedules, and flexibility
  • I also assisted with setup, breakdown, and team collaboration to ensure a seamless dining experience for patrons of the Opera

Server

Range Cafe
05.2022 - Current
  • I provided attentive service in a fast-paced environment, serving traditional New Mexican and classic American comfort foods
  • I took orders, delivered food, and promoted desserts and cocktails, frequently winning cocktail and dessert sales contests between staff members
  • I worked with a full bar, ensuring timely, accurate drink service while adhering to New Mexico’s crucial liquor laws
  • I collaborated with team members to maintain a smooth, welcoming dining experience and upheld high standards in customer service and cleanliness

Greenhouse Operator

Salida Greenhouse
05.2019 - 09.2022
  • In an entry-level greenhouse operation role, I played a vital part in supporting the cultivation and maintenance of a diverse range of plants and crops
  • Working closely with senior greenhouse staff, I assisted in planting seeds, transplanting seedlings, and nurturing plants through various growth stages
  • My responsibilities included monitoring and adjusting environmental conditions such as temperature, humidity, and irrigation systems to ensure optimal plant health
  • I also performed routine tasks, including pruning, weeding, and pest control, contributing to the overall cleanliness and organization of the greenhouse
  • My dedication to learning and my passion for horticulture allowed me to contribute effectively to the success of the greenhouse operation

Education

High School Diploma -

Salida High School
Salida, CO

Associate Degree In Psychology - Psychology

CNM
Albuquerque, NM

Skills

  • Stress tolerance
  • Guest service
  • Cleaning and sanitizing
  • Strong communication skills
  • Order taking
  • Food safety
  • Cleaning skills
  • Safe food handling
  • Flexible schedule
  • Beverage service
  • Table setting expertise
  • Event setup
  • Detail-oriented
  • Customer service
  • High volume dining

Certification

New Mexico Alcohol license

Food handler and safety certificate

Timeline

Catering Server

Santa Fe Opera
08.2022 - Current

Server

Range Cafe
05.2022 - Current

Greenhouse Operator

Salida Greenhouse
05.2019 - 09.2022

High School Diploma -

Salida High School

Associate Degree In Psychology - Psychology

CNM

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Madeline J. Thompson