Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Madeline LaClaire

La Jolla,CA

Summary

Motivated server with engaging, warm personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Comfortable and confident working in a fast paced, high stress environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

Kabuki Japanese Cuisine
11.2020 - Current
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
  • Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Banquet and Restaurant Server

Upland Hills Country Club
Upland, CA
03.2019 - 11.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set up bar for operation, obtained cash bank and stocked service bar.

Food Service Worker

Panera Bread
02.2019 - 07.2020
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Received food orders from individuals and explained offerings.

Receptionist

Amica Mia
01.2018 - 01.2019
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Education

High School Diploma -

Los Osos High School
Rancho Cucamonga, CA
05.2017

Skills

  • Menu Memorization
  • High-Volume Dining
  • Suggestive Selling
  • Classic Cocktails
  • Developing Rapport with Guests
  • Positive Attitude

Additional Information

I pride myself in being a hardworking, honest, friendly employee and all around person.

Certification

  • Food Handler's License - 2022
  • RBS Certified - 2022

Timeline

Server/Bartender

Kabuki Japanese Cuisine
11.2020 - Current

Banquet and Restaurant Server

Upland Hills Country Club
03.2019 - 11.2020

Food Service Worker

Panera Bread
02.2019 - 07.2020

Receptionist

Amica Mia
01.2018 - 01.2019

High School Diploma -

Los Osos High School