Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Leece

Summary

Outgoing and friendly worker with exceptional social skills, communication abilities, and customer service background. Motivated to improve and learn new skills, maintain a dependable impression, and dedicated to providing highest quality service.

Overview

2
2
years of professional experience

Work History

Barista

Olde Swing Bridge Roasters
06.2023 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Hospitality Aide

Eastwood Nursing Center
09.2022 - 05.2023
  • Worked with elderly residents with their day-to-day tasks.
  • Thoroughly restocked each resident's room with their necessities.
  • Obtained an additional certificate to assist residents during meal time, including feeding and passing out meals to residents who needed the extra assistance.
  • Helped the Activities team with planning and executing fun and engaging activities involving the residents.
  • Provided any additional help to all staff and residents.

Private Nanny

The Smith Family
06.2022 - 08.2022
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and cleaning for the child and family.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught the child everyday skills and language by playing with educational toys and reading books.
  • Provided additional deep-cleaning and meal-preparation for the family.

Barista Shift Lead

Biggby Coffee
03.2021 - 07.2022
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled the cash-drawer and the money for the business once promoted to a shift-leader.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Took orders kindly and efficiently to maintain the customer expectations

Education

Bachelor of Science - Elementary Education

Northern Michigan University
Marquette, MI
05.2026

High School Diploma -

Negaunee High School
Negaunee, MI
05.2022

Skills

  • Communications Strategies
  • Adaptable and Flexible
  • Daily Cash Management
  • Exceptional Customer Service
  • Team Leadership
  • Hospitality and Professionalism
  • Hard-working
  • Dependable
  • Trustworthy

Timeline

Barista

Olde Swing Bridge Roasters
06.2023 - 08.2023

Hospitality Aide

Eastwood Nursing Center
09.2022 - 05.2023

Private Nanny

The Smith Family
06.2022 - 08.2022

Barista Shift Lead

Biggby Coffee
03.2021 - 07.2022

Bachelor of Science - Elementary Education

Northern Michigan University

High School Diploma -

Negaunee High School

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Madeline Leece