Madeline Maldonado
Salem,OR
Summary
Energetically advanced guest relations and service quality at Boone Ridge Senior Living Community, showcasing exceptional multitasking and team collaboration. Excelled in food preparation safety and guest seating arrangements, enhancing dining experiences. Achieved notable improvements in order accuracy and efficiency, fostering positive customer feedback and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Boone Ridge Senior Living Community
09.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Nursery
Christian Renewal Center
08.2018 - 09.2018
- Continuously assessed student understanding with formative assessments, adjusting instruction as needed to ensure mastery of content.
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Gathered materials and resources to prepare for lessons and activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Created safe and nurturing learning environment for preschoolers.
Education
Bachelors - Forensic Psychology
Corban University
Salem, ORSkills
Food station setup
Guest relations management
Menu presentation
Daily specials memorization
Item promotion
Table setting knowledge
Performance improvement
Order accuracy
Stocking and replenishing
Food preparation and safety
Food running
Guest seating arrangements
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Cleaning, cooking, and customer service
I enjoy making sure the dining room and kitchen look presentable. A way I pass time at home is by cleaning or rearranging things in new ways to whichever creates more space. I enjoy cooking rather it be at home or at work. I have cooked while our cooks went on break and received great feedback.
Timeline
Server
Boone Ridge Senior Living Community
09.2022 - 09.2024
Nursery
Christian Renewal Center
08.2018 - 09.2018
Bachelors - Forensic Psychology
Corban University
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