Madeline Manning
Hixson,TN
Summary
Ambitious, career-focused job seeker, excited to obtain an entry-level Administrative Assistant position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
Work History
Event Coordinator
Epikos Cards Comics & Games
Chattanooga, TN
02.2023 - Current
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Implemented promotional strategies to maximize conference and convention attendees.
- Coordinated and allocated equipment, supplies and staff for events.
- Identified needs of customers promptly and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with professional and trade associations to create memorable and successful events.
Store Manager
Card Monster Games
Hixson, TN
04.2022 - 02.2023
- Implemented successful business strategies to increase revenue and target new markets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Organized promotional events to increase product awareness.
- Updated and maintained store signage and displays.
- Created weekly work schedules for store personnel.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Associate
Ruffles in the Mud
Hixson, TN
10.2021 - 02.2022
- Prepared merchandise for purchase or rental.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with product selection, sizing and styling.
- Computed purchases and received and processed cash or credit payment.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Crew Member
Dave and Busters
Chattanooga, TN
11.2020 - 08.2021
- Interacted pleasantly with guests to deliver quality customer service.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Associate of Applied Science - Mechanical Engineering
Chattanooga State Community College
Chattanooga, TN12.2020
High School diploma -
Walker Valley High School
05.2020
Skills
- Communication
- Leadership and planning
- Customer Service
- Meeting Planning
- Logistics Management
- Social Media Management
- Event Planning
- File Management
- Business Administration
- Records Management
- Schedule Management
- Project Management
- Time Management
- Event Marketing
References
References available upon request.
Timeline
Event Coordinator
Epikos Cards Comics & Games
02.2023 - Current
Store Manager
Card Monster Games
04.2022 - 02.2023
Sales Associate
Ruffles in the Mud
10.2021 - 02.2022
Crew Member
Dave and Busters
11.2020 - 08.2021
Associate of Applied Science - Mechanical Engineering
Chattanooga State Community College
High School diploma -
Walker Valley High School
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