Madeline Marion
Fond du Lac
Summary
Team-minded with several years of experience performing duties to help office run smoothly. Efficient & hardworking knowledgeable in office management & bookkeeping procedures. Polite & attentive professional offering excellent customer service, organization & time management skills.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Administrative Bookkeeper
The Refinery Church
Fond du Lac
10.2018 - Current
- Managed accounts payable & receivable processes for church operations
- Maintained accurate records of donations & contributions received
- Managed general ledger entries, invoicing & deposits
- Produced monthly balance sheet reconciliations, ensuring accuracy & compliance with financial standards
- Created monthly financial statements & reports for church leadership, facilitating informed decision-making
- Streamlined filing systems for financial documentation, improving accessibility & organization
- Trained new staff on bookkeeping procedures & software usage
CNA
Elite Nurses
03.2025 - 06.2025
- Assisted disabled, elderly, & hospice patients daily to enhance their quality of life
- Assisted with daily living activities & personal hygiene for patients
- Assisted with wound & postmortem care
- Conducted daily charting for assigned residents to document health status & care provided
- Communicated effectively with patients, families, & healthcare team members
- Participated in training sessions to enhance caregiving skills & knowledge
- Worked in a rehab & nursing home settings
Manager
Pizza Ranch
Fond du Lac
03.2016 - 02.2025
- Oversaw daily operations of the business to ensure efficiency & productivity
- Completed daily cash deposits to ensure proper accounting
- Trained & mentored staff on customer service & food preparation standards
- Resolved customer complaints effectively, enhancing overall guest satisfaction
- Managed inventory levels, placing orders to maintain stock & reduce waste
- Collaborated with management on marketing strategies to increase foot traffic
- Partnered with management on marketing strategies
- Completed thorough opening, closing, & shift change functions to maintain operational standards each day
Housekeeper
The Meadows of Fond du Lac
Fond du Lac
06.2023 - 09.2023
- Maintained cleanliness in resident rooms & common areas
- Coordinated laundry services, ensuring timely delivery of fresh linens to enhance guest satisfaction
- Engaged courteously with clients & guests, fostering a welcoming environment during daily interactions
- Responded to requests from guests regarding housekeeping needs
- Conducted inspections of guest rooms post-cleaning to guarantee readiness and uphold quality standards
- Prepared guest rooms for new occupants by cleaning & restocking essentials to satisfy future guests
CNA - Certified Nursing Assistant
Crossroad care center
Fond du Lac
07.2021 - 06.2023
- Assisted disabled, elderly & hospice patients with daily activities and emotional support
- Provided for residents' physical & emotional needs
- Assisted with daily living activities & personal hygiene for patients
- Monitored vital signs & reported changes to nursing staff promptly
- Completed daily & hourly charting for all assigned residents to ensure accurate health records
- Assisted with wound & postmortem care
- Maintained clean & safe environment to enhance patient comfort & promote safety
- Communicated effectively with patients, families, & healthcare team members
- Participated in training sessions to enhance caregiving skills & knowledge
Dispatcher/Customer Service
D & A Transport
West Bend
03.2020 - 07.2021
- Managed a large volume of phone calls while ensuring accuracy in data entry
- Streamlined paperwork & documentation processes for shipments to enhance accuracy
- Resolved customer complaints related to service issues or delays
- Assigned drivers to appropriate routes based on customer needs
- Worked closely with transportation supervisor to dispatch & assign loads
- Addressed & resolved customer complaints regarding service issues or delays to improve satisfaction
- Utilized computer systems to locate addresses & calculate estimated arrival times.
- Executed administrative duties including filing, database updates, & document preparation for management review
- Performed administrative duties such as filing paperwork, updating databases, & preparing documents for review by management staff
Education
high school (High school or equivalent) -
Campbellsport High School
Campbellsport, WISkills
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Attention to detail
- Time management
- Problem solving
- Discretion & confidentiality
- Customer service
- Client communication
- Conflict resolution
- Multitasking & organization
- Team Work
- Computer skills
- Effective communication
Certification
- Certified Nursing Assistant (CNA) July 2021 to Present
- CPR Certification
Timeline
CNA
Elite Nurses
03.2025 - 06.2025
Housekeeper
The Meadows of Fond du Lac
06.2023 - 09.2023
CNA - Certified Nursing Assistant
Crossroad care center
07.2021 - 06.2023
Dispatcher/Customer Service
D & A Transport
03.2020 - 07.2021
Administrative Bookkeeper
The Refinery Church
10.2018 - Current
Manager
Pizza Ranch
03.2016 - 02.2025
high school (High school or equivalent) -
Campbellsport High School