- Outdoor Recreation
- Member of the Port Jefferson girls golf team, 2022-2024
- Competed in Counties for golf twice, won All League
- Active member of the PJCC
Madeline Matvya
Port Jefferson
Summary
Proven team player and adept at maintaining workplace safety, I excelled at Carnival Restaurant by fostering strong customer relationships and streamlining processes for efficiency. My background also includes enhancing learning environments and sportsmanship as a Pickle Ball Instructor and Tennis Camp Counselor, showcasing my commitment to excellence and customer service.
Overview
4
4
years of professional experience
Work History
Counter Person
Carnival Restaurant
4900 Nesconset Hwy, Port Jefferson Station, NY
09.2022 - Current
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed opening procedures diligently so as not to miss any important steps.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Processed customer orders and accurately entered into order system.
- Processed both cash and card purchases and returns.
- Managed multiple tasks in high-volume environment.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Coordinated with kitchen staff to ensure timely order preparation during peak hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept the counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to kitchen staff.
Adult Pickle Ball Instructor
Port Jefferson Village Recreation
Port Jefferson, NY
05.2024 - 08.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Boosted student performance by providing individualized support and targeted feedback.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
Tennis Camp Counselor
Port Jefferson Village Recreation
Port Jefferson, NY
05.2021 - 08.2024
- Served as a positive role model for young athletes, exemplifying good sportsmanship both on and off the court
- Addressed any behavioral issues promptly following established protocols, maintaining a safe environment conducive to learning.
- Promoted a positive learning environment by creating an organized and dynamic setting for on-court activities.
- Supervised camper safety both on and off the court, ensuring a secure and enjoyable experience for all participants.
- Managed equipment inventory efficiently, ensuring adequate supplies were available for all planned activities throughout the duration of the camp session.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Enhanced camper experience by incorporating fun and engaging tennis activities into daily schedules.
Education
Bachelor of Science in Accounting - Accounting
Coastal Carolina University
Conway, SC05-2028
High School Diploma -
Earl L Vandermeulen High School
Port Jefferson, NY06-2024
Skills
- Excellent work ethic
- Team player
- Workplace safety
- Complaint handling
- Food service standards
- Order entry
- Positive attitude
- Customer service
- Accuracy and efficiency
- Cash handling proficiency
Interests
Timeline
Adult Pickle Ball Instructor
Port Jefferson Village Recreation
05.2024 - 08.2024
Counter Person
Carnival Restaurant
09.2022 - Current
Tennis Camp Counselor
Port Jefferson Village Recreation
05.2021 - 08.2024
Bachelor of Science in Accounting - Accounting
Coastal Carolina University
High School Diploma -
Earl L Vandermeulen High School