Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Madeline Matvya

Port Jefferson

Summary

Proven team player and adept at maintaining workplace safety, I excelled at Carnival Restaurant by fostering strong customer relationships and streamlining processes for efficiency. My background also includes enhancing learning environments and sportsmanship as a Pickle Ball Instructor and Tennis Camp Counselor, showcasing my commitment to excellence and customer service.

Overview

4
4
years of professional experience

Work History

Counter Person

Carnival Restaurant
09.2022 - Current
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Performed opening procedures diligently so as not to miss any important steps.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Processed customer orders and accurately entered into order system.
  • Processed both cash and card purchases and returns.
  • Managed multiple tasks in high-volume environment.
  • Collaborated with team members to streamline processes for improved workflow efficiency.
  • Coordinated with kitchen staff to ensure timely order preparation during peak hours.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Kept the counter and dining areas cleaned and sanitized.
  • Documented customer orders and conveyed special requests to kitchen staff.


Adult Pickle Ball Instructor

Port Jefferson Village Recreation
05.2024 - 08.2024
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.

Tennis Camp Counselor

Port Jefferson Village Recreation
05.2021 - 08.2024
  • Served as a positive role model for young athletes, exemplifying good sportsmanship both on and off the court
  • Addressed any behavioral issues promptly following established protocols, maintaining a safe environment conducive to learning.
  • Promoted a positive learning environment by creating an organized and dynamic setting for on-court activities.
  • Supervised camper safety both on and off the court, ensuring a secure and enjoyable experience for all participants.
  • Managed equipment inventory efficiently, ensuring adequate supplies were available for all planned activities throughout the duration of the camp session.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Enhanced camper experience by incorporating fun and engaging tennis activities into daily schedules.

Education

Bachelor of Science in Accounting - Accounting

Coastal Carolina University
Conway, SC
05-2028

High School Diploma -

Earl L Vandermeulen High School
Port Jefferson, NY
06-2024

Skills

  • Excellent work ethic
  • Team player
  • Workplace safety
  • Complaint handling
  • Food service standards
  • Order entry
  • Positive attitude
  • Customer service
  • Accuracy and efficiency
  • Cash handling proficiency

Interests

  • Outdoor Recreation
  • Member of the Port Jefferson girls golf team, 2022-2024
  • Competed in Counties for golf twice, won All League
  • Active member of the PJCC


Timeline

Adult Pickle Ball Instructor

Port Jefferson Village Recreation
05.2024 - 08.2024

Counter Person

Carnival Restaurant
09.2022 - Current

Tennis Camp Counselor

Port Jefferson Village Recreation
05.2021 - 08.2024

Bachelor of Science in Accounting - Accounting

Coastal Carolina University

High School Diploma -

Earl L Vandermeulen High School

Similar Profiles

CREATE PROFILE
Madeline Matvya